Customer Service Representative

3 weeks ago


Miami, United States Ocean Plumbing and Air Full time

Job Overview:
**Responsibilities**:

- Coordinate and schedule appointments for technicians.
- Manage incoming calls and route them to the appropriate location.
- Input accurate records of customer information.
- Utilize phone systems to communicate effectively with customers and technicians.
- Perform data entry tasks.
- Provide clerical support such as filing and organizing documents.

**Skills**:

- Previous experience in a office or as a customer service representative is preferred.
- Strong proofreading skills to ensure accuracy in documentation.
- Proficient in phone etiquette and handling multiple phone lines.
- Efficient in data entry tasks with attention to detail.
- Ability to transcribe information accurately.
- Familiarity with office management procedures.
- Knowledge of filing systems and organization techniques.
- Bilingual (English and Spanish).
- Familiarity with quickbooks is preferred.

Ocean Plumbing and Air offers an opportunity to work in dynamic environment where attention to detail and effective communication are essential. If you have the required skills and are looking for a rewarding role as a Secretary/Dispatcher, we encourage you to apply.

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 1 year (required)

Ability to Commute:

- Miami, FL 33186 (required)

Ability to Relocate:

- Miami, FL 33186: Relocate before starting work (required)

Work Location: Hybrid remote in Miami, FL 33186



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