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Patient Registration Float- Central Region
4 months ago
Central Region
- Evening/Overnight shift
The Patient Registration Float Pool Team is responsible for providing excellent customer service throughout Inova Health System by identifying and fulfilling customer and departmental needs. Provides world-class service to patients by filling vacancies within clinical departments. Travels to various hospitals and outpatient practices within the Alexandria, Loudoun, Mount Vernon, Fair Oaks and Fairfax areas as required.
**Job Responsibilities
- Supports scheduling undertakings by conducting pre-service activities such as insurance verification and submission.
- Troubleshoots individual admission issues in collaboration with other departments and/or team members.
- Explains insurance benefits and patient liability by using appropriate communication methods/styles.
- Identifies and communicates payroll authorization and referral requirements.
- Manages assigned work queues to ensure that errors are corrected. May perform additional duties as assigned.
**Additional Requirements**
Certification - N/ALicensure - N/AExperience - 2 years of healthcare patient access experience or customer service experience.Education - High School diploma or equivalent
