Leasing Consultant

3 days ago

Long Beach, United States Onni Group Full time

Are you up passionate about supporting tenants? Our dynamic portfolio awaits a customer focused team player like you At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As a Leasing Consultant for one of our Long Beach properties, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our tenants, explore this opportunity It may be everything you've been looking for.

**Perks and Benefits**:
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:

- 3 weeks PTO
- Annual education allowance of up to $1,000
- Referral program
- Residential housing discount after 1 year of continuous employment
- Friends and family rates for our Hotel Properties throughout the company

**What Will You Do?**
- Perform daily tours for prospective residents with the goal of converting prospects to applicants.
- Maintain exceptional standards of the leasing office, tour path, amenity set and reset, and model apartments.
- Generate leads through outreach marketing efforts, active and consistent follow-up, and daily commitment to hustle for overall leasing absorption.
- Complete final inspection of apartments before new move-ins and complete move-in paperwork with new residents.
- Collaborate with the leasing team to assess the list of vacant units, ensuring they are up to the Onni standard and ready for viewing.
- Ensure that the property’s lead management software processes and procedures are being met daily for prospect follow-up, new resident workflow, and resident lease execution.
- Ensure that all of property’s lease apartment negotiations are from approved pricing and specials as directed by management.
- Work with confidence and set an example to others on the team.
- Provide exceptional service to customers, vendors, and colleagues.
- Assist the Leadership Team with providing thoughtful marketing and pricing recommendations on a recurring basis to promote leasing absorption and rent growth.
- Manage lead base via CRM software and complete guest cards.
- Generate daily and weekly reports.
- Accept and appreciate feedback. We offer feedback to others in a kind and professional manner that promotes team success.
- Display good team working ability to collaborate with others and find solutions.
- Prepare, maintain, and manage new and existing lease files by adhering to leasing workflow.
- Meet or exceed leasing goals.
- Shop competitive properties on a quarterly basis to confidently understand the local market.
- Assist and attend resident events hosted by the property team.
- Optimize and maintain occupancy by ensuring that you are participating in the retention of residents by adhering to the lease renewal management program.
- Promote and participate in Company-sponsored training programs.
- Comply with all company's guides, policies, and procedures, including safety rules and regulations, and all applicable local, state, and federal laws.
- Demonstrate willingness and ability to perform all duties of a leasing consultant to the benefit of the property.
- Complete all training provided by the company with regards to accounting, fair housing, marketing, leasing, customer service, etc.
- Ensures all open and close procedures are completed daily.
- Perform other duties are required.

**What You Bring.**
- High school diploma is required.
- Minimum of one year of residential leasing and/or management experience is required.
- Prior experience with a revenue management system is strongly preferred.
- Prior experience with Yardi or another equivalent property management system is strongly preferred.
- Prior experience with customer reputation management tools is strongly preferred.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
- Excellent interpersonal skills to communicate with all levels of management effectively and sensitively.
- Sensitivity to confidential matters.
- Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
- Ability to relay technical concerns with adequate detail, speed, and accuracy.
- Capability to read, write, comprehend, and converse in English.
- Ability to use general office equipment, such as telephone, printer, copier, and key track system.
- Strong organizational and time-management skills.
- Ability to cope with and defuse situations involving angry or difficult people.
- Must comply with all safety requirements.

**Scheduling**:

- Required to maintain a regular schedule which may require working overtime, weekends, and holidays.

**About the Company**

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