Account Technical Leader Manager

4 weeks ago


New York, United States IBM Full time

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Account Technical Leader - Manager, in IBM means being a leader. A conductor who sets the tone for collaboration and innovation across your own team of Account Technical Leads (ATLs), and specialists across IBM's technology sales specialisms.

Providing strategic leadership and day to day direction, you will help ATLs broaden and develop their skills through training, coaching, and certification in IBMs products, and relevant industry trends to support the latest sales plays.

Coordinating across technical sales teams, you will set territory strategy and facilitate its successful delivery, with and through others.

Excellent onboarding training will set you up for success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive.

Always connected to a wider team, you will be surrounded by other leaders and colleagues who are always willing to help and be helped - as you steer the creation of MVPs and proofs of concept (PoC) that obsess over user-centricity and business impact. While ensuring your teams are compelling clients to continually invest in IBM's people, products, and services.

With roots in a highly technical background, you will weave your deep understanding of contemporary cloud, data, and AI methodologies /best practices into all strategic recommendations, which help compel customers to invest in IBM's offerings.

With excellent communication, you will articulate complex technology strategies to internal and client teams across the technology sales lifecycle.

Throughout pipeline growth, technical sales execution, and post-closure adoption you will engage, educate, and inspire, as you leverage your team of ATLs to build trusted-advisor relationships with their clients, which translate into revenue.

Required Technical and Professional Expertise
- Technical Expertise: Stay updated on emerging technologies and IBM strategic initiatives, such as Gen AI, Application Modernization, Resiliency, Cybersecurity, Quantum Computing, Automation, and more. Continuously strive to deepen understanding and proficiency in these areas to effectively support clients and drive innovation.
- Cultivating Collaborative and Resilient Culture: Foster a culture of collaboration and resilience, emphasizing a growth mindset and a commitment to achieving results. Encourage a passion for success and a team-oriented approach to tackling challenges.
- Accelerating Technology Modernization: Empower teams to drive clients' technology modernization efforts by engaging in experiential sales activities. Enable them to leverage their expertise to help clients navigate and adopt the latest technological advancements effectively.
- Driving Collaborative Innovation: Lead teams in collaborating across the sales function to deliver minimum viable products (MVPs) and proof of concepts that drive transformative change for clients. Create compelling reasons for clients to invest in IBM's offerings by demonstrating innovative solutions that address their pain points effectively.
- Team Building: Recognize the importance of assembling and nurturing talented teams. Focus on identifying the right individuals, onboarding them effectively, and providing ongoing mentorship and coaching. Foster a culture of continuous learning and growth, empowering team members to excel and contribute to collective success.
- Operational Excellence: Possess strong capabilities in technical sales management, implementing processes and strategies to enhance team efficiency and discipline. Maintain a focus on operational excellence to ensure the team operates at its full potential, maximizing productivity and effectiveness in achieving sales objectives.

Preferred Technical and Professional Expertise
- Demonstrating Industry Expertise: Showcase deep technical knowledge and a thorough understanding of the business landscape within financial services. Use this expertise to provide valuable insights and solutions tailored to clients' unique needs and challenges.
- ATL Community Development: Foster a culture of sharing, collaboration, and asset building within the ATL community. Encourage knowledge sharing, the creation of reusable assets, and collaboration across teams to maximize collective expertise and drive value for clients. Promote a supportive environment where members can leverage each other's strengths to address challenges and seize opportunities effectively.
- Technology Forums and Events: Encourage ATLs to stay informed about external custome



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