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Assistant General Manager

2 months ago


Chicago, United States Brown Bag Seafood Co. Full time

Hey there, thanks for stopping in So, did this opportunity catch your eye? We thought it might. Our goal was to hook you in and now that we've got your attention, lets explore this opportunity we have available together

Brown Bag Seafood Co. is a premium fast casual seafood restaurant serving fresh, sustainable, and affordable seafood at our locations in IL, GA, and NC

We are looking for an **Assistant General Manager in Chicago, IL ** at our fast-growing, young and fun company. Particular focus areas include store growth, mentorship of new talent and development of regular guests. The position requires a flexible and open-minded manager with strong leadership skills and a high degree of comfort in both the front of house and the kitchen.

**About the Job**:
Assistant Manager responsibilities include ensuring the restaurant is delivering top quality food and guest engagement. You will run an efficient restaurant operation, as well as maintain high production, productivity, quality, and guest-service standards.

Additional responsibilities include:

- The ability to jump into any FOH or BOH role easily
- The ability to successfully run a shift alone in the absence of the GM
- Coordinating daily Front of the House and Back of the House restaurant operations
- Delivering superior service and maximizing customer satisfaction
- Responding efficiently and accurately to customer complaints
- Regularly reviewing product quality
- Organizing and supervising shifts
- Appraising staff performance and providing feedback to improve productivity
- Estimating future needs for goods, kitchen utensils and cleaning products
- Ensuring compliance with sanitation and safety regulations
- Managing restaurant's good image and suggesting ways to improve it
- Controlling operational costs and identifying measures to cut waste
- Training new and current employees on proper customer service practices
- Implementing policies and protocols that will maintain future restaurant operations

To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room and check-in with customers while balancing online orders. Back of the house management experience is essential, as you will set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations in collaboration with the General Manager.

We'll expect you to lead by example and uplift our staff during busy moments in our team-focused environment. Ultimately, you will ensure your restaurant runs smoothly and customers have excellent experiences that contribute to the neighborhood and the brand.

**Perks, Benefits & Opportunities**
- Competitive annual salary
- Attractive performance-based bonus
- Access to high-quality employer-sponsored health and dental insurance
- Paid time off
- Ongoing focus on training, development, and mentorship
- Restaurant shift meals
- A fun, young and collaborative culture at a rapidly growing company

**Awards & Recognition**

Brown Bag Seafood is honored to have earned acclaims such as:

- Starchefs' "Concept of the Year"
- Fast Casual's "Top 100 Movers & Shakers"
- QSR Magazine's "40 Under 40 in Fast Casual"
- Food Networks Chopped Champion - Donna Lee

Pay: $44,000.00 - $54,500.00 per year

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training

Experience level:

- 1 year
- Under 1 year

Restaurant type:

- Fast casual restaurant

Shift:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed

Application Question(s):

- Do you have open availability? (including weekends)
- If anyone referred you to this position, please let us know so we can give them credit Otherwise leave blank.
- Is your resume most up to date with your most recent position along with experience applicable to this position?
- What is the best way to contact you? (TEXT, OR EMAIL?)

Please also provide the contact information that corresponds with the method chosen above. Thanks

Work Location: In person