Shelter Support Staff

3 weeks ago

New Bedford, United States The Women's Center Full time

**About Us**

The Women's Center is a non-profit organization on the South Coast of Massachusetts dedicated to providing comprehensive services to survivors of domestic violence and sexual assault. We offer a supportive environment for individuals to begin a journey to safety, hope, and empowerment.

**Position Summary**

Shelter Support Team Members work to ensure a safe, secure, and supportive environment in residential shelters for participants who are victims of violence, abuse, and trauma.

**Position Location**:New Bedford (A1)

**Hours Per Week**: 8 minimum

**Schedule**:Saturtday, 7 am - 3 pm

(Will have the opportunity to add shifts to cover for others as needed )

**Pay Rate**:$18.50 per hour (includes weekend differential pay) Hourly wages change dependent on day and hours.

**Primary Responsibilities**
- Maintain the safety and security of participants and their families, ensuring that shelter rules are followed.
- Respond effectively to emergency situations; communicate and document incidents in a timely, accurate manner.
- Maintain accurate and timely documentation of incident reports, logs, and other records.
- Guard the privacy of participants’ information in accordance with The Women’s Center policies, procedures and as required by law.
- Perform hourly “rounds” throughout the shift, making sure participants are safe.
- Perform light housekeeping and laundry.
- Respond to crisis and information calls.
- Attend and actively participate in staff meetings and training sessions.
- Other duties as required.

The Women’s Center will provide on-the-job training including CPR certification and first aid.

**Qualifications**

**Skills and Abilities**:

- Self-directed and able to work independently - the sole staff person during the shift
- Empathetic and vigilant; maintain confidentiality
- Able to stay calm and use good judgment in tense, crisis situations; and work under pressure
- Demonstrated ability to work effectively with culturally-diverse populations
- Strong written and verbal communication skills
- Proficient with Microsoft Office

**Education and Experience**:

- Must have high school diploma or GED; college degree is desirable
- At least 2 to 3 years’ experience in social work or human services preferred
- Experience working in a residential setting is a plus
- Bilingual is a plus

**Other Requirements**
- Able to lift 35 pounds and climb stairs
- Reliable transportation

**Job Type**: Part-time

Pay: From $18.50 per hour

Expected hours: No less than 8 per week

Schedule:

- Every weekend

Application Question(s):

- Do you have reliable transportation?

**Education**:

- High school or equivalent (required)

**Experience**:

- Human Services or Social Work: 2 years (preferred)

Work Location: In person

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