Customer Service/inside Sales Representative

3 weeks ago


Houston, United States Om Industrial Products Corp Full time

**Description**
- We are looking for a talented and experienced Customer Service/Inside Sales Representative to help support and grow a wholesale import and distribution business

**Responsibilities**
- Provide knowledgeable answers to questions about product, pricing and availability (understanding customer needs and offering solutions and support)
- Work with internal departments to meet customer needs
- Maintain trusting relationships with customers and colleagues
- Maintaining database (CRM, Excel, etc) of prospective client information
- Helping with inside sales and other office tasks as needed such as researching potential leads, making sales calls, etc.
- Making outbound prospective phone calls to convert prospects to new customers.

**Skills**
- Proven experience in customer service (at least 1-3 years)
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Knowledge of “back-office” computer systems (ERP software, MS Office)
- Ability to multi-task, organize, and prioritize work
- Analytical abilities and aptitude in problem-solving
- Ability to generate new business from leads is a PLUS
- Hydraulics industry knowledge is a PLUS and some mechanical background is helpful

Pay: $20.00 - $24.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Paid time off

Compensation package:

- Bonus opportunities

Schedule:

- 8 hour shift
- Monday to Friday
- No nights

Travel requirement:

- No travel

Work Location: In person



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