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Administrative/customer Service Representative

4 months ago

Chino, United States Lithium Full time

Job Overview:
**Responsibilities**:

- Provide accurate information about products and services
- Handle and resolve customer complaints in a professional manner
- Process orders, returns, and exchanges
- Upsell products or services to increase revenue
- Conduct outbound calls for follow-ups or sales campaigns
- Maintain customer records by updating account information
- Perform data entry tasks accurately and efficiently

**Skills**:

- Excellent customer service skills
- Strong phone etiquette and communication abilities
- Ability to analyze customer needs and recommend appropriate solutions
- Proficiency in data entry and CRM software
- Bilingual proficiency in Spanish is a plus
- Sales experience is beneficial for upselling opportunities
- Multilingual capabilities are an advantage for diverse customer interactions

If you are a motivated individual with a passion for delivering top-notch customer service, we encourage you to apply. Join our team and be part of a dynamic work environment where your skills are valued and growth opportunities are available.

Pay: $20.00 - $23.00 per hour

Expected hours: 40 - 45 per week

**Benefits**:

- Flexible schedule
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Work Location: In person