Head Bartender

**Michelin Starred Chef John Fraser is Hiring**

The Lead Bartender is responsible for all aspects of the shift management while bartending at a Private Residents only Lounge and Restaurant located on the 35th floor of a new beautiful building in downtown Boston. Direct, implement, and maintain the JF standards of service while crafting exceptional guest experience and memories. Practice inward and outward hospitality to encourage positive relationship building with guests and team members.

**KEY KNOWLEDGE, SKILLS, ABILITIES**:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

- Experience working with premier spirits and international wines. Strong cocktail, wine, and spirit knowledge.
- Monitor and direct cocktail operations to ensure product and service quality.
- Strong leadership abilities, sound judgment and knowledge of operations, as well as strong menu knowledge.
- Exceptional customer service, interpersonal, written, and verbal communication skills.
- Ability to lead and mentor a team as well as be a team player.
- Excellent computer skills as well as proficiency in Microsoft Office Suite products including, but not limited to Word, Outlook, and Excel to handle generating reports, and to communicate the details of each catering function to staff.
- Experience in a fast-paced, high volume environment and ability to multi-task and work under pressure while still being detail oriented and personable.
- Exceptional organizational and administrative skills, as well as strong attention to detail.
- Ability to read, write and speak fluent English.

**KEY RESPONSIBILITIES**:

- Maintain Brand Standards for service
- Active engagement and ownership in continuing education and development of the craft and elements of hospitality with your beverage team
- Increase sales by ensuring guest satisfaction and prompt problem resolution
- Cocktail quality and consistency
- Supervise procedures and recipes for prep work
- Maintain beverage cost control, including demonstrating proper pours and contributing pricing suggestions based on costs
- Maintain service standards among bar staff, including excellent dinner service and beverage service

**Bar Maintenance**
- Ensure bar is set in accordance to the company and DOH standards
- Consistently reorganize bar to accommodate different seasonal cocktail menu changes
- Ensure that bars are fully stocked and ready for service
- Ensure that bar cleanliness is maintained continuously before, during, and after service
- Prep syrups, juices, batches, etc. that will be required for service
- Take inventory of garnishes, house made ingredients
- Ensure the date, quality, and freshness of ingredients
- Create a fetch list for prep, containers, spirits, wine, beer, and water
- Fetch and restock the bar for and during service
- Strong ability to retain, adhere to, and maintain JFR classic cocktail recipes
- Submit the requisitions/commissary form to maintain the next day’s par numbers
- Education of Team Members:

- Leading from a service-centered model
- Hourly staff on all beverage items, beverage related DOH Procedures, and beverage service laws
- Training new and existing employees
- Identifying and supporting methods to motivate team members to operate at their full potential
- Improving and developing service model within restaurant on a continuous basis
- Facilitating an active and engaging learning environment for all team members
- Assist in development and maintenance of service training and support document

**Creative Contribution**:

- Assist General Manager and Beverage Director on direction of beverage program
- Assist in developing seasonal cocktails to compliment menus for daily service and special events in coordination with Head Bartender of Winnies
- Assist in creating cocktails per the vision of Beverage Director
- Compliance with OSHA, local health and safety codes, as well as Company safety and security policies
- Provide attentiveness and excellent service to VIP guests.

SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the business:

- Participate as a team player with other key team members including taking tables, participating in on-site and off-site events, and creative contribution.
- Provide constructive feedback to management and key players in terms of guest feedback, observance of sales, order patterns, and quality standards
- Demonstrating a service-centered leadership model to all employees
- Additional duties as necessary and assigned

PHYSICAL DEMANDS:
While performing these job duties, the employee is regularly required to