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Library Assistant I

3 months ago

Victoria, United States City of Victoria, TX Full time

**JOB SUMMARY**:
Salary amount offered will depend on qualifications. This is a non-exempt position

**PRINCIPAL DUTIES AND RESPONSIBILITIES**:

- Assists patrons with signing up for library cards, locating and checking out materials, and using library systems and equipment; works with patrons to resolve overdue, damaged, and lost materials; collects fees as appropriate.
- May process newspapers, magazines and microforms and assist with periodical renewals.
- May receive and sort incoming mail and deliveries; may assist with unboxing and processing new materials.
- May plan, organize and implement experiences, services and/or programs for patrons.
- Performs related duties as required or assigned.

**PHYSICAL AND ENVIRONMENTAL CONDITIONS**:
Work is performed in a library environment. May be required to lift, push, and pull objects weighing up to 45 pounds.

**REQUIRED QUALIFICATIONS**:
**Education, Training, and Experience Guidelines**
- High school diploma or GED equivalent AND some previous customer service experience; OR an equivalent combination of education, training, and experience.

**Knowledge of**:

- Applicable local, State, and Federal laws, codes, regulations, and ordinances.
- General office policies, procedures, and practices.
- Customer service principles, practices, and etiquette.
- General library operations and services.

**Skill in**:

- Proficiency in use of computers and basics office equipment.
- Organizing work and setting priorities to meet deadlines.
- Interacting tactfully and professionally with City staff, outside agencies, and the public. Completing basic mathematic calculations.
- Typing and entering data with speed and accuracy.
- Maintaining accurate records and filing systems.
- Communicating effectively both verbally and in writing.
- Establishing and maintaining effective working relationships.

**LICENSE AND CERTIFICATION REQUIREMENTS**

A valid State driver’s license is required.