Medical Receptionist

1 month ago


Glendale, United States Arizona Heart and Vascular Clinic Full time

Maintain a full-time presence at the reception desk
- Greet and check-in patients
- Ensure front desk and reception areas are tidy throughout the day (magazines are neatly stacked, coffee station clean and stocked, trash removed, desk area tidy, tv working and tuned to appropriate content, etc.)
- Verify that relevant patient check-in forms are completed and entered into the EMR and that demographic and insurance information is verified/updated as necessary
- Maintain a working knowledge about contract requirements for patients, e.g., co-payments
- Prepare paperwork for next day's patients
- Routinely monitor fax machine for messages and distribute to appropriate staff for follow up.
- Track no-show patients
- Answer telephones (primary)
- Answer any questions the patients have regarding services, fees, and account status.
- Request appropriate payment for services rendered and / or outstanding balance, as appropriate
- Review Practice Financial Policy with patients, when necessary
- Schedule routine follow-up visits for patient and/or coordinate with Schedulers for scheduling of procedures and diagnostic testing.
- Batch money and checks received for processing by Business Office and complete Front Office Balancing Sheet and provide to Business Office Manager daily

Pay: From $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance

Healthcare setting:

- Private practice

Medical specialties:

- Cardiology

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Medical receptionist: 2 years (required)
- Medical scheduling: 1 year (preferred)
- Athenahealth: 1 year (preferred)

Work Location: In person



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