Customer Service Specialist

3 weeks ago

Windsor, United States Bell Laboratories, Inc Full time

Bell Laboratories Inc., a highly successful specialty chemical manufacturer, has a challenging opportunity for a motivated individual to join our talented Customer Service team. At Bell Laboratories, we set the standards for innovation and quality products in the industry.

**WHY work for Bell Labs?**
- Stability - We've never had a layoff (50 years)
- Safe Work Environment
- Brand New Facility (2020)
- Competitive Wages
- Fitness Center open 24/7
- Work/Life Balance
- Achievable Goals
- Annual Raises, Holiday Bonuses and Cash Profit Sharing
- Exceptional Benefits, Rich health insurance & 401k match

The **Customer Service Specialist **will be responsible for supporting two sales divisions in an administrative capacity and facilitation of sales related projects.

**RESPONSIBILITIES AND JOB ACTIVITIES**:

- Travel Coordination/Sales Meeting Planning Assistance.
- Coordinate meetings/scheduling between BST management and partners/vendors.
- Support distribution of sales materials via mailings and special requests. Maintain up-to-date customer database.
- Compile data to complete check requests and registration forms for tradeshows for sales teams.
- Process samples, customer orders, program validations and returns in appropriate systems. Attend sales meetings when appropriate.
- Answer incoming phone lines courteously and efficiently
- Learn and maintain product knowledge
- Maintain a neat, orderly department and clean work environment
- Perform other duties and overtime as required.

**EDUCATION**

High school diploma or equivalent is required.

**EXPERIENCE**

Minimum five years office experience; including Office Suite programs experience (Outlook, Word, Excel, Adobe)

**KNOWLEDGE, SKILLS & ABILITIES**

Ability to work with mínimal supervision. Professional, hardworking team player who is accurate, detail orientated and has advanced problem-solving skills. Self-motivated individual with strong written and verbal communication skills. Organized and dependable and must be able to work with all types of personalities and situations with the utmost professionalism.

**EQUIPMENT OPERATED**

Standard office equipment such as a computer, copier, etc.

**PHYSICAL REQUIREMENTS**

Hand-eye coordination for typing. Ability to sit for long periods of time.
- *Starting pay is negotiable and dependent upon previous experience.*_

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