Grocery Manager
2 months ago
**Essential Duties**:
- Achieve financial goals set forth by the Store Manager and President: sales, margins, and inventory.
- Perform key human resource functions: hire and train new employees, document performance evaluations, issue disciplinary counseling’s, and terminations, monitor staff breaks, provide succession training, and complete supporting documentation in a timely manner.
- Effectively manage the staff of the Grocery Department through quality training, regular open communication, and meetings, clearly stated expectations, and an emphasis on each employee’s growth and development.
- Write Grocery schedule to effectively handle the department’s workflow, provide outstanding customer service and remain within labor budget. Monitor staff breaks and minimize overtime.
- Ensure the delivery of consistent, outstanding customer service in the Grocery Department that conforms to the Customer Service Standards, including proper response to customer requests, suggestions, and feedback in a timely manner.
- Develop and maintain an outstanding merchandising plan that addresses displays, promotions, cleanliness, new products, resets, and contributes to overall appearance of the store.
- Execute sales/promotions in a timely manner and work with the Marketing Department to sample product.
- Work with the Scanning Coordinator to execute all Grocery Department price changes and maintain signage.
- Manage purchasing function with respect to proper mix, order cycles, and order books.
- Ensure all products meet quality standards through proper rotation and by only selling fresh product.
- Maintain an abundant stock appearance while minimizing inventory; provide organic items whenever possible and seek new sources for organics.
- Manage shrink and monitor credits through effective organization and follow through.
- Maximize time spent on sales floor (spend a minimum of 75% of scheduled hours on the sales floor).
- Promote and maintain a positive, clean, and safe atmosphere for shopping and working.
**Other Responsibilities**:
- Manage quarterly inventories for the Grocery Department.
- Assist other team members in achieving the goals of the Grocery Department and the store.
- Hold regular Department meetings (minimum of 1/ Qtr) and attend all scheduled all-store meetings.
- Know store layout/product location to walk the customer to the appropriate aisle when asked.
- Adhere to and enforce all Grocery Department and Store policies as outlined by the Store Manager, Staff Member Handbook and Injury and Illness Prevention Plan.
- Assist in maintaining security of the store, including enter/exit policy, and checking of employee bags and backpacks if necessary.
**Qualifications**:
- Demonstrated ability in managing Grocery Department operations (margins, ordering, inventory control, merchandising, personnel management).
- Must have intermediate math skills, and be computer literate with experience in Windows, Outlook Express, Word and Excel.
- Strong skills in communication, listening, organization, time management and the ability to provide and coach legendary customer service.
- Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.
- Willing to work early mornings, evenings, graveyard and weekends as needed.
- Ability to travel and/or transfer to other store locations.
**Physical Demands**:
- Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.
- Ability to push/pull a loaded Grocery cart throughout any assigned shift unassisted.
- Ability to stand and walk for extended periods of time.
- Ability to climb and balance on a step stool/ladder.
- Ability to stoop, kneel and crouch.
- Ability to sustain repetitive arm and hand motion.
- Ability to reach above shoulders and horizontally to stock and retrieve inventory.
**Work Environment**:
- Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.
- Ability to work safely with box cutters and grocery equipment.
Pay: $23.00 - $30.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
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