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Client Services Representative
4 months ago
Casa Grande Animal Hospital is looking to add a quality team member. Our clinic is located halfway between Phoenix and Tucson. It is a quick 25 min drive from the Chandler area. Our clinic has been serving the community since 1962. We are a full-service animal hospital providing veterinary care to dogs, cats and large farm animals. We offer services such as wellness vaccines, sick exams, emergency services, surgical services, x-rays, ultra sound and farm calls.
As a Receptionist you will:
~ Schedule: 4 days a week, 10 hour shifts
- We are open Mon-Sun 8AM-6PM, schedules are usually 7:30AM- 6PM, 8AM-6PM or 9AM-7PM
~ Check In and Check out Clients
~ Dispense Prescription items per Vet instructions
~ Schedule appointments
~ Phone skills to make calls and assist with scheduling
~ Prioritize multiple tasks in a calm, organized manner
~ Use Avimark to add documentation and update client records
~ Maintain a positive attitude in all interactions with clients, pets and other teammates.
~ Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
Responsibilities / Qualifications:
- Knowledge of veterinary medical terminology and procedures.
- Experience with Avimark is preferred.
- Ability to work independently on assigned tasks as well as to accept direction on given assignments.
- Possession of organizational skills.
- Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
**Benefits**:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term Disability
- Paid Time Off - for eligible positions only
- Discounted Veterinary Care
- EAP (Employee Assistance Program)
- A large network of over 2,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
- Opportunity to make an impact in your community
**National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.**
- NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
- NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act._
- NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation._
**This Job**:
**Location**:
Casa Grande, Arizona, United States
