Ehr Support Analyst Ii

3 weeks ago

Portsmouth, United States Portsmouth Regional Hospital Full time

**Introduction**:
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) EHR Support Analyst II -Portsmouth Regional -NH with Portsmouth Regional Hospital you can be a part of an organization that is devoted to giving back

**Benefits**:
Portsmouth Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Portsmouth Regional Hospital family We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic EHR Support Analyst II -Portsmouth Regional -NH to help us reach our goals. Unlock your potential

**Job Summary and Qualifications**:
**GENERAL RESPONSIBILITIES**
- Leads and facilitates the facility's core clinical systems team on clinical IT activities
- Provides on-call assistance as needed.
- Facilitates and manages maintenance of facility-specific dictionaries
- Provides input to customize base division policies and procedures, training, and best practices for use within the facility.
- Works with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed.
- Participates in meetings as a member of facility clinical leadership
- Promotes system security and patient confidentiality and helps ensure compliance
- Coordinates the execution and use of tools for audits
- Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership
- Adheres to Code of Conduct and Mission & Value Statement
- Participate in special projects as needed and performs other duties as assigned

**KNOWLEDGE, SKILLS & ABILITIES**:
**Required**:

- Understanding of clinical operations and processes
- Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR
- Demonstrated ability to establish and build strong relationships across a broad range of personality types
- Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
- Demonstrated customer orientation
- Excellent leadership and teaching abilities
- Demonstrated advanced computer skills
- Understanding of reporting tools functionality and capabilities
- Must be able to drive to assigned sites to complete work

**Preferred**:

- Customer service orientation and/or training

**EDUCATION**:

- Bachelor's degree preferred

**EXPERIENCE**:
**CERTIFICATE/LICENSE**:

- Licensing or credentials within specific clinical specialty preferred, if available.
- Possession/Maintenance of specialty clinical licensure is strongly desired. Valid state driver’s license and proof of auto insurance, if applicable.

**ITG** transforms healthcare and gives people **healthier tomorrows**. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to **move healthcare forw

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