![Ocala Family Medical Center](https://media.trabajo.org/img/noimg.jpg)
Phone Operator
3 weeks ago
Duties:
- Answer incoming phone calls and direct them to the appropriate department or individual
- Take messages and relay them accurately to the intended recipient
- Provide information to callers and address their inquiries or concerns
- Perform data entry tasks to update and maintain customer records
- Assist with administrative duties such as filing, scanning, and organizing documents
- Communicate effectively with customers, colleagues, and other staff members
- Dispatch calls or messages to the appropriate personnel for timely response
- Maintain a professional and courteous phone etiquette at all times
- Operate phone systems and handle multiple lines efficiently
- Provide front desk support as needed
**Skills**:
- Strong data entry skills with attention to detail
- Proficient in administrative tasks and office procedures
- Excellent verbal and written communication skills
- Ability to multitask and prioritize incoming calls effectively
- Knowledge of dispatching procedures is a plus
- Familiarity with clerical duties and office equipment operation
- Typing speed and accuracy is required
- Bilingual proficiency is a plus, but not required
- Demonstrated phone etiquette and customer service skills
- Experience with front desk operations is preferred
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay: $12.00 - $15.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Clinic
- Medical office
Schedule:
- Monday to Friday
- No weekends
Ability to Relocate:
- Ocala, FL 34471: Relocate before starting work (required)
Work Location: In person
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