Operations Associate

3 weeks ago


New York, United States Police Athletic League Inc Full time

Who we are: The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization and has been a vibrant and vital institution, serving as an effective, critical bridge between police and communities across all five boroughs of the City since 1914. PAL operates diverse programs for children as young as 2 years old to young adults. Programs include Head Start, after-school programs and summer day camps for elementary, middle and high school youth, and summer Playstreets. PAL also runs evening teen centers and college readiness programs, youth employment, and juvenile justice programs. Staying true to PAL’s roots, a cornerstone of our youth development strategy includes offering competitive and recreational sports for children of all ages. At PAL, we’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.

Position Summary:
What you’ll do:
The Operations Associate will provide support for key operational processes and maintain critical administrative management and reporting systems. This dynamic role will provide exceptional administrative and operational support in three primary areas:
Procurement and Expense tracking
- Create and maintain systems to track vouchering and processing of payments to vendors
- Develop and document workflows for efficient processing of vouchers for operations
- Collaborate with the finance team to ensure vendor payment is made promptly
- Order facilities, IT and other administrative supply ordering as well as and coordinate payment with Finance
- Manage critical organizational and site service contracts (e.g. utilities, internet, insurance)
- Maintain relationships with vendors

Operations Project Management
- Manage service request tickets submitted by sites and ensure status is up-to-date in systems
- Communicate and coordinate logistics and scheduling with vendors and program staff to get issues resolved
- Liaise with vendors to communicate needs and obtain work scopes and quotes
- Analyze and assess competitive bids and make recommendations to operations leadership
- Be responsible for operations projects, coordinate with administrative and program staff
- Obtain and maintain facility regulatory and compliance documentation
- Support leadership and collaborate across departments to implement new organization-wide operational systems and processes

Continuous Improvement and Other Operations Duties
- Support development of policies and procedures and ensures policies are adhered to
- Establish and maintain summary project tracking reports
- Provide project management and implement best practice operational standards
- Assist in completing current and future state assessments, root cause analyses, and present recommendations in a solution-oriented manner that supports decision making
- Bachelor's degree in business administration, business management, IT, or a related field OR
- A minimum of three years of experience in administrative or operational coordination, operations management, or budget management with a preference of experience within social service organizations.
- Self-starter with strong organizational skills and attention to detail
- Highly professional and team oriented with a passion for excellence and eagerness to help the department meet our goals.
- Ability to multi-task, prioritize, and complete assignments under strict deadlines with mínimal supervision
- Have a working knowledge of spreadsheets, Microsoft Office suite building tracking systems and ability to run reports
- Experience in customer service, vendor management, scheduling, purchasing, inventory management, facility management or building maintenance is a plus.

**Salary: $60,000


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