Onsite Coordinator

JOB SUMMARY: Manages and coordinates external staff at a client location; acts as the liaison between the branch office and the client.

RESPONSIBILITIES

Responsibilities include, but are not limited to:
1 - Onsite
- Anticipates staffing requirements and expectations.
- Develops value-added services to support changing client needs.
- Coordinates drug and background screens and handles new hire paperwork.
- Tracks client property and attends weekly on-site meetings as necessary.
- Maintains timekeeping system and ensures payroll/invoicing is accurate.
- Provides productivity, headcount, attendance, and other reports at Branch, Corporate or client’s request.
- Manages employee relations at the site, including coaching, counseling, and removal from assignments.
- Participates in scheduled service reviews at client site.
- Delivers superior customer service and develops relationships with supervisors and associates.

2 - Management
- Is a strong role model for staff by remaining positive in the face of adversity, displaying strong customer service techniques, and assisting in a hands-on capacity.
- Supports and enforces Company goals, objectives, policies, and procedures.
- Oversees performance efficiency and quality of work by Branch staff
- Performs new hire and performance evaluations for Associates as needed.
- In partnership with the Branch Recruiters, oversees daily operations for onsite client, including reporting, scheduling of staff, approvals, and maintenance of office systems and equipment
- Manages and directs client implementation process.
- Monitors customer service activities

3 - General
- Meets accountabilities, budget goals, and other defined metrics reviewed/modified by senior management on a regular basis
- Monitors and ensures all documentation and questions concerning risk management, unemployment, and payroll are taken care of.
- Administers, organizes, and conducts training and educational programs in connection with staff at designated On Site.
- Learns automated systems, including applicant entry, client entry, job order entry, job search, and payroll
- Learns and adheres to all ADA, EEO, and other applicable government rules and regulations as it applies to the performance of your job
- Ensures branch and staff compliance with all Company policies and procedures.
- Learns Risk management and injury reporting process and procedures as well as first aid.

QUALIFICATIONS
- **Education and/or Experience**:

- High school diploma or GED required
- 1-2 years previous experience in this or similar role; previous staffing experience preferred
- Availability to work overtime, after hours and on weekends if necessary
- Valid CA Driver License and reliable transportation to travel to Client Site and Branch location daily.
- **Attention to Detail** - Diligently attends to details and pursues quality in accomplishing tasks
- **Attitude** - Adopts a “roll up your sleeves” attitude and willingness to do the day-to-day work, balanced with enthusiastic thought and tempered with critical thinking acumen; exemplifies relentless commitment to client satisfaction; takes initiative and begins projects when necessary; works well individually and as a member of a team
- **Communication** - Writes and speaks effectively and manage difficult client and temporary associate situations; Responds promptly to temporary associate, applicant, staff, and client needs; Listens well and participates during meetings and asks questions to ensure understanding; Interacts effectively and presents information in both written and oral form with management, clients, staff, vendors, etc.
- **Computer Skills** - Uses the Company’s selected technologies efficiently and effectively; must be proficient in Microsoft Office and social media platforms.
- **Drive for Results** - Can be counted on to exceed goals successfully and is bottom-line oriented while steadfastly pushing self and others for results
- **Leadership** - As a Company leader: leads by example and with integrity; builds an inclusive workforce; keeps employees engaged through effective communication of goals, expectations, and company information and listening to their needs; builds trust with accounting team and clients; is able to delegate; adapts management style to meet the diverse needs within the team; and enthusiastically leads the team to achieve objectives
- **Problem Solving** - Identifies and resolves problems in a timely manner, develops alternative solutions, and uses reason even when dealing with emotional topics.
- **Quality of Work** - Maintains high standards despite pressing deadlines; does work right the first time; inspects work for flaws and corrects own errors; edits work for spelling and grammar; regularly produces accurate, thorough, professional work
- **Professionalism** - Approaches others in a tactful manner and reacts well under pressure; handles pressures of a fast-paced situation and thrives in a high stakes’ environment.
- **