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Human Resources Coordinator

4 months ago

Oak Park, United States Village of Oak Park Full time

**Department**:Human Resources

**FLSA**:Non-UnionNon-exempt

**Pay Band**:15-GS
- Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are _**not **_intended to reflect all duties performed within the job._

This confidential position serves the public by providing a high level of customer service and professional support to the Human Resource Department; performs a wide variety of administrative duties in routine to complex office, clerical, and administrative tasks in support of the Human Resource Department; provides assistance to other Village employees as needed; provides information personally to the public or directs information requests according to established procedures; maintains records and other documents; and performs other related duties as required. This individual will be critical in ensuring that projects, calendars, and priorities are on track, and will be proactive, highly organized, and have excellent rapport with employees at all levels of the organization.

The successful HR Coordinator should have strong communication and organizational skills in addition to being detail-oriented. While the ability to work independently is important, many duties require that an HR Coordinator work with others in a team environment.

Receives direction from the Director of Human Resources and/or Assistant Director of Human Resources.

**EXAMPLES OF DUTIES**:

- _Essential and other important duties and responsibilities may include, but are not limited to, the following:_

1. Ensure that best in class customer service is provided to both internal and external customers by embracing supporting, and promoting the Village’s core values, beliefs, and culture.

2. Performs a wide variety of sensitive and confidential routine-to-complex office, clerical and administrative tasks and duties in support of the Human Resource Department

3. Assist with a variety of professional and technical functions in support of human resource management including employee/labor relations, hiring, employee testing, new employee orientation, training and development, classification analysis, compensation analysis, benefits administration, unemployment compensation and workers' compensation

5. Organizes and maintains department records systems; collects and compiles statistical data; develops and creates a variety of technical and statistical reports; updates manual and computer records and tracking systems through weekly file maintenance.

6. Ensures all employment documents including but not limited to status sheets, requisitions, tuition reimbursement, benefit changes, employee verifications, and routine correspondence are recorded and routed for the appropriate signatures and ensure the successful processing and filing of all personnel actions.

7. Coordinates Village training and development programs for staff, including administration of the Village’s online policy and training platforms.

8. Acts as a resource to managers and employees on department processes and Village policies, rules and regulations

9. Coordinates the ordering of appropriate supplies and monitors budgeted expenditures; processes department invoices for timely payment.

10. Screen calls, visitors and mail; represent the HR department to all callers and visitors in a professional and customer friendly manner, respond timely to requests for information and assistance, and when appropriate, refer requests to the appropriate HR representative: Works in coordination with support staff for Law department and Village Manager’s Office in performance of this function.

11. Assist with the preparation of documentation, routine correspondence, presentations, and reports often including sensitive and confidential information.

12. Act as a highly resourceful, team-player, with the ability to work independently, under mínimal supervision when needed.

13. May take and/or transcribe minutes during various meetings.

14. May require occasional travel to represent the Village at recruitment events, trainings, or meetings.

16. Assist in the recruitment process by posting advertisements and screen resumes.

17. Maintain records of training activities and employee participation.
:
1. Provide administrative support for a variety of department operations, special projects and programs as assigned.

2. Attend and participate in professional group meetings; stay abreast of new trends and innovations.

3. Coordinate and attend recruitment events, job fairs and pre-employment testing

4. Act as customer service lead for the department; monitor the assignment and completion of service, equipment and training requests.

5. Respond to and resolve employee complaints and inquiries.

6. Perform related duties and responsibilities as required.

**Knowledge of**:

- Principles and processes involved in administrative support functions such as tracking and reporting expenses, storing and re