Full-time Customer Service Supervisor

2 weeks ago


Chandler, United States KOHLS Full time

**About the Role**

In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.

**What You’ll Do**
- Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
- Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
- Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
- Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards
- Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
- Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
- All Supervisor roles at Kohl’s are responsible for:_
- Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
- Exercising good judgment; taking appropriate partners as needed
- Modeling, guiding and providing direction to associates
- Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
- Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
- Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
- Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
- Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
- Accomplishing multiple tasks within established timeframes
- Training, monitoring and reinforcing company policies, procedures, standards and guidelines
- Maintaining adherence to company safety policies for the safety of all associates and customers
- Key holder responsibilities include opening and closing store processes, and providing direction to associates
- Other responsibilities as assigned

**What Skills You Have**

Required
- Must be at least 18 years of age or older
- Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
- Strong verbal/written communication and interpersonal skills
- Flexible availability, including days, nights, weekends, and holidays

Preferred
- 2 years experience in retail or similar industry

Pay Starts At: $19.50



  • Chandler, United States Alta Cima Corp. Full time

    **JOB TITLE**: Customer Service Specialist **COMPANY**: Alta Cima Corp. **COMPENSATION RANGE**: $50,000 per annum. **JOB TYPE**: Full-Time / Exempt **SCHEDULE**: M-F, 8:00 a.m. - 5:00 p.m. **ABOUT THE COMPANY**: Alta Cima Corp. is among the Nation's largest independently owned retailers of manufactured homes, mobile homes, and park model RV's....


  • Chandler, United States Sportsman's Warehouse Full time

    Details ID: 21521 Posted: 05/02/2024 Expires: 05/02/2025 Department: Customer Service Shift Info Type: Part-time Shift(s): Varies Hours: Varies Wage Info Wage/Salary:Hourly Wage/Hourly: $14.00 Description Purpose of Position: A Cashier/Customer Service Associate is responsible for maintaining outstanding customer service as per Company...


  • Chandler, United States Maleko Personnel Full time

    Job DescriptionJob DescriptionJob descriptionResponsibilities:Utility Bill Support Representative will be responsible for monitoring a shared email inbox, validating utility invoices, contacting utility vendors, managing a ticketing system, providing prompt and concise responses to clients, and facilitating communication between various internal departments....

  • Taco Bell

    4 weeks ago


    Chandler, United States Taco Bell Full time

    Taco Bell - Gilbert is currently hiring a full time or part time Restaurant Supervisor for our Chandler, AZ location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Gilbert in order to achieve customer satisfaction, quality...


  • Chandler, United States RDO Equipment Full time

    This individual will sell service, parts, and whole-good attachments for customer solutions, while building long-term relationships within a territory to maximize company profitability and market share. They must have strong communication skills and are expected to meet the customer's needs and expectations. Specific Duties Include: •Sell machine...

  • Taco Bell

    2 weeks ago


    Chandler, United States Taco Bell - South Alma Full time

    Taco Bell - South Alma is currently hiring a full time or part time Restaurant Supervisor for our Chandler, AZ location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - South Alma in order to achieve customer satisfaction,...


  • Chandler, United States TDP Bakery Full time

    Who doesn’t love doughnuts, right?! TDP Bakery exists to bring fresh, indulgent bakery products to places where people could normally never enjoy them. Fresh, never frozen, bakery is just better. We look for team members who believe in the benefit of providing Honestly Fresh™ food in an ocean of frozen and preservative-filled products through our...

  • Fleet Supervisor

    2 weeks ago


    Chandler, United States Gila River Sand and Gravel Full time

    Job DescriptionJob DescriptionWe are currently seeking to hire a Fleet Supervisor to join our team! You will be responsible for overseeing and developing a sales team to drive company revenue.Responsibilities:Oversee fleet evaluations to ensure maintenance standards re met and is following regulatory agencies including DOTTake a strategic responsibility of...


  • Chandler, United States Highgate Hotels, Inc. Full time

    The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also respons Office Supervisor, Supervisor, Office, Guest Service, Reservations, Hotel, Business Services

  • Cook - Full Time

    2 weeks ago


    Chandler, United States Clarendale of Schereville Full time

    Job Description Position Salary Ranges from $18.00 to $20.00 per hour. When you work at Clarendale of Chandler, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an...

  • Customer Advocate

    3 weeks ago


    Chandler, United States Serenity Healthcare, LLC Full time

    Customer AdvocateThis position has fast career growth working in a company that impacts people's lives. Serenity aims to be an industry disruptor in Healthcare; come join our team and make a difference! In this role, you will be responsible for educating patients on new-to-market healing technologies. You will primarily be helping patients understand the...

  • Customer Advocate

    7 days ago


    Chandler, United States Serenity Healthcare Full time

    Customer AdvocateThis position has fast career growth working in a company that impacts people’s lives. Serenity aims to be an industry disruptor in Healthcare; come join our team and make a difference! In this role, you will be responsible for educating patients on new-to-market healing technologies. You will primarily be helping patients understand the...


  • Chandler, United States Clarendale of Chandler Full time

    Hourly Wage Starting at $16.00 When you work at Clarendale of Chandler, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company - one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Clarendale...


  • Chandler, United States UCT Alumni Association Full time

    Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence.This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...


  • Chandler, United States BAART Programs Full time

    **Compassionate Substance Use Counselor Needed!** Substance abuse counselor will be in charge with assisting patients through medically assisting treatments and offering techniques for handling opioid addiction. Counselor conducts individual sessions to assist with crisis management and coping strategies. Counselor will evaluate patients’ progress during...


  • Chandler, United States BAART Programs Full time

    DescriptionCompassionate Substance Use Counselor Needed!Position Overview:Substance abuse counselor will be in charge with assisting patients through medically assisting treatments and offering techniques for handling opioid addiction. Counselor conducts individual sessions to assist with crisis management and coping strategies. Counselor will evaluate...


  • Chandler, United States BAART Programs Full time

    Description Position at BAART Programs Compassionate Substance Use Counselor Needed!Position Overview:Substance abuse counselor will be in charge with assisting patients through medically assisting treatments and offering techniques for handling opioid addiction. Counselor conducts individual sessions to assist with crisis management and coping strategies....

  • Service Technician

    3 weeks ago


    Chandler, United States Ricoh Full time $22 - $24

     Do you like to work with your hands - figure things out on your own?Technical:Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.Performs full range of product repair, customer training, equipment and work flow...


  • Chandler, United States Insight Global Full time

    Skillset: Field Service Engineer II Basic Qualifications: Open to 100% travel (will be reimbursed and provided per diem) 2+ years previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment Excellent customer interface skills and ability to work strongly on a team Mechanical aptitude is required as well as an ability...


  • Chandler, United States Insight Global Full time

    Skillset: Field Service Engineer IIBasic Qualifications:Open to 100% travel (will be reimbursed and provided per diem)2+ years previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipmentExcellent customer interface skills and ability to work strongly on a teamMechanical aptitude is required as well as an ability to use...