Deputy Medical Director
2 weeks ago
**Company Description**:
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home.
Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities.
With 12,000 staff (including 5,200 medical and behavioural health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.
**About the role**:
The Deputy Medical Director (DMD) works as a part of the Medical Services department within the Government Medical Services business and is responsible for providing medical leadership and expertise to all projects. Specifically, the Deputy Medical Director is responsible for overseeing patient care standards, governance at all sites and for all clinicians within the assigned programs, ensuring that clinical staff deliver the highest quality medical care and that all clinical policies and procedures are in place and correct.
**Key responsibilities**:
The DMD is also responsible for assisting in the design of clinical solutions for new projects and proposals. This is a very active,
hands-on role in a rapidly growing company. The position requires innovation as well as great flexibility in thought and action. The DMD works directly with the Medical Director in performing the following:
- Provides direct oversight and coordination of clinical governance at all project locations, adhering to site specific and regional policies and procedures.
- Assists the Medical Director (GMS) with all aspects of clinical governance across all assigned GMS programs.
- Provides medical direction and administration including, but not limited to, developing medical policies, protocols, and procedures.
- Initiates, enables, and monitors quality improvement programs and initiatives.
- Reports incidents and accidents and near misses and works with GMS Team to formulate an action plan to resolve and prevent them and mitigate identified risks and hazards.
- Initiates and improves methodologies for collecting anonymised statistical data regarding clinical performance.
- Participates in physician leadership committees and training initiatives across the North American group of physicians and International SOS more broadly.
- Acts as a liaison for International SOS (GMS) with all relevant government agencies, contractors, and local/regional medical facilities.
- Travels to international and domestic sites on a regular basis to perform program audits, evaluations, and program coordination.
- Partners with business development teams within Government Medical Services and other commercial staff as required to promote new business agendas and assists in solution design.
- Is the medical representative of GMS in front of clients when the Medical Director is unavailable.
- Engages with all clients to ensure that contracted medical services meet their requirements.
- Working with the clinical operations team ensures that mobilization of new projects is coordinated and meets the required timelines.
- Regularly coordinates, attends, and directs practice meetings for medical leadership on sites as directed by the MDR.
- Provides oversight of all processes dealing with disruptive or impaired clinicians.
**Governance**:
Comply with health & safety standards consistent with the requirement to follow such procedures and regulations as may be laid down by the company, its client or the host state including.
- Prohibition of the abuse of alcohol and narcotics or intoxicating substances on site
- Mass Casualty and fire response drills Absolute familiarity with and compliance with site specific company policies and such procedures that are pertinent to the role and to good clinical care, including but not limited to:
- Consent, confidentiality, and appropriate handling of healthcare records in adherence to HIPAA/patient confidentiality laws.
- Maintaining and improving clinical quality through audit and quality improvement activity.
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