Guest Service Leader Pt

4 days ago

Raleigh, United States Lowes Foods Full time

**Overview**:
To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards and Policies.

**Responsibilities**:
1. Maintenance of Guest Service Standards

a. Ensures that the front end standards detailed in the No Noticeable Wait Policy are met at all times.

b. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.

c. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.

d. Trains cashiers to call additional hosts to the front end as dictated by guest needs and established daily call-up list.

e. Handles guests and hosts requests, refunds, overrides, and check approvals promptly, and professionally.

f. Ensures front end is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.

g. Is a positive role model for all front end hosts in speech, manner, dress, hygiene, and integrity.

h. Ensures all unused check lanes are blocked off when not is use.

i. Monitors and enforces all other front end policies related to Asset Protection and Shrink Control.

2. Training and Development of Front End Hosts

a. Provides training and direction to hosts not meeting the front end standards.

b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.

c. Provides constant on-the-job feedback to front end hosts about performance to maintain front end service level.

3. Process guest orders (including performing as a cashier or guest service clerk).

4. Perform all other duties as assigned by management.

**Qualifications**:
1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

4. Ability to read and understand information and direction.

5. Knowledge of front end operations.

6. Ability to supervise people including training and development.

7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

8. Effective communication and guest service skills.

9. Ability to stand for extended periods of time.

10. Demonstrate successful use of math skills.

11. Ability to work well with computers.

LI-AB2

  • Guest Service Leader FT

    2 weeks ago

    Raleigh, United States Lowes Foods Full time

    Overview To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards and Policies. Responsibilities 1. Maintenance of Guest Service Standards a. Ensures that the front end standards detailed in the No Noticeable Wait...

  • Guest Service Clerk PT

    2 months ago

    Raleigh, United States Lowes Foods Full time

    Overview: To provide the fastest and most pleasant guest service by performing the duties related to the front porch. Responsibilities: 1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline. 2. Properly bags guests orders to insure purchases are not damaged. 3. Works...

  • Guest Service Advocate

    1 month ago

    Raleigh, United States Primo Partners-Ben & Jerry's-Starbucks Full time

    Job DescriptionJob DescriptionGuest Service Advocate is our name for team members that are the face of the business and exhibit extraordinary knowledge of Ben & Jerry’s chunks and swirls while also providing world-class service to each and every customer. Guest Service Advocate’s will report directly to a Guest Service Team Leader, Hospitality Expert,...

  • Pt Customer Service Leader

    4 days ago

    Raleigh, United States Food Lion M - Atlantic Full time

    Count on me - We know what to do, we make it easy, we do our part and we care! Job Title: FT/PT Customer Service Leader - Office Assistant Job Code: 406/407 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer...

  • Guest Services Technician

    1 month ago

    Raleigh, United States Wakegov Full time

    **What You'll Be Doing** We are currently seeking a **Guest Services Technician** to join our South Wilmington Street Center. The **South Wilmington Street Center (SWSC)** offers an array of support services to the homeless citizens of Wake County. The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. The...

  • Guest Services Technician

    4 weeks ago

    Raleigh, United States Wakegov Full time

    **What You'll Be Doing** We are currently seeking a **Guest Services Technician** to join our South Wilmington Street Center. The **South Wilmington Street Center (SWSC)** offers an array of support services to the homeless citizens of Wake County. The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. The...

  • Receptionist Guest Services

    1 month ago

    Raleigh, United States WakeMed Full time

    The Guest Services Receptionist serves as a role model for service excellence and improves the guest experience by providing caring and compassionate customer service to our patients guests and staff. The Guest Services Receptionist are the initial p Guest Service, Receptionist, Guest, Guest Experience, Retail, Healthcare

  • Service Leader

    1 month ago

    Raleigh, United States Chipotle Full time

    Service Leader (24014109)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    1 month ago

    Raleigh, United States Chipotle Full time

    Service Leader (24014019)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    1 month ago

    Raleigh, United States Chipotle Full time

    Service Leader (24014064)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    1 month ago

    Raleigh, United States Chipotle Full time

    Service Leader (24015576)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    4 weeks ago

    Raleigh, United States Chipotle Full time

    Service Leader (24014019)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    4 weeks ago

    Raleigh, United States Chipotle Full time

    Service Leader (24015576)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    3 weeks ago

    Raleigh, United States Chipotle Full time

    Service Leader (24014064)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Guest Services Attendant

    2 months ago

    Raleigh, United States Expert Aquatics LLC Full time

    Job DescriptionJob DescriptionA Guest Services Attendant, is responsible for ensuring that all guests have a great experience at the pool! This could include things like welcoming members into the facility, dispatching the waterslide, administering swim tests, cleaning locker room facilities, facilitating first aid, and assisting the Facility Manager. Guest...

  • Guest Services Agent

    1 week ago

    Raleigh, North Carolina, United States PM Hotel Group Full time

    Job Details Description The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Guest Services Agent. All associates are offered an array of benefits, and competitive wages, based on eligibility, including: · Medical, Dental, and Vision Insurance · Employee...

  • Guest Services Agent

    1 week ago

    Raleigh, North Carolina, United States PM Hotel Group Full time

    The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Guest Services Agent. All associates are offered an array of benefits, and competitive wages, based on eligib Guest Service, Agent, Guest, Hotel, Associate, Retail

  • Guest Services Agent

    1 week ago

    Raleigh, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Raleigh, NC, US, 27612 Property Name: La Quinta by Wyndham Raleigh - Crabtree Req Id: 16635 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Raleigh - Crabtree location in Raleigh , North Carolina . **Job Summary** The Guest Service Agent is responsible for providing...

  • Guest Services Representative

    4 weeks ago

    Raleigh, United States InTown Suites Full time

    *Make a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address.* Position Summary: The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office...

  • Guest Service Coordinator

    2 weeks ago

    Raleigh, United States CWS CORPORATE LEASING LLC Full time

    Job DescriptionJob DescriptionTemporary Living.Lasting Impressions. A corporate apartment is rented to an individual or company for a short-term length of time. Corporate apartments are utilized for various reasons, including relocation, temporary job assignments, individuals in between homes or that have been displaced from their homes due to natural...