Alexander Mcqueen Client Advisor, Saks Beverly Hills

4 weeks ago

Beverly Hills, United States Groupe Kering Full time

Summary

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

**Job Description**:
At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:

- Empowerment - We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
- Teamwork - We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
- Respect - We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
- Kindness - We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

How will you contribute?

The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.
- Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage
- Proactively seize all cross-selling opportunities, utilizing all product categories available in the store
- Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty
- Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
- Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store
- Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.
- Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
- Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company
- Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives
- Follow Company grooming, accordingly with AMQ standards and policies
- Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed

**Required Skills**:

- You will be able to demonstrate the desired Alexander McQueen behaviors
- Proven experience in a similar role within fashion retail companies or customer service-related field
- Proven ability to drive and exceed individual and store KPIs
- Possesses genuine interest in fashion and follows industry trends/news
- Team-player mentality
- Strong verbal and written communication skills
- Strong selling skills and ability to overcome objections
- Client centric approach and an entrepreneurial spirit
- Ability to work in a fast moving and dynamic environment
- Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc
- Ability to use digital retail tools and CRM
- Ability to be mobile for extended periods of time
- Ability to climb a ladder and lift packages weighing 10 lbs. on a regular basis

Job Type

Regular

Start Date

2024-06-03

Schedule

Full time

Organization

Alexander McQ Trading

  • ALEXANDER MCQUEEN Client Advisor, Saks Beverly Hills

    3 weeks ago

    Beverly Hills, United States Alexander McQueen Full time

    Summary Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Sen McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier...

  • CLIENT ADVISOR

    3 weeks ago

    Beverly Hills, United States Valentino Full time

    WHY WORK FOR VALENTINO A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. WHAT WE BELIEVE IN Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community....

  • CLIENT ADVISOR

    2 weeks ago

    Beverly Hills, United States Valentino Full time

    WHY WORK FOR VALENTINO A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. WHAT WE BELIEVE IN Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community....

  • Salon Receptionist

    4 weeks ago

    Beverly Hills, United States Anastasia Beverly Hills Full time

    We are looking for someone who will serve as a Receptionist role at the Anastasia Beverly Hills Salon in Beverly Hills. The ideal candidate is someone who has passion for people and service, with experience in retail. This person must have the ability to consistently adhere to our guidelines, standards and be receptive to coaching from the Salon Manager....

  • Sommelier - Dante Beverly Hills

    2 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Sommelier - Dante Beverly Hills **Job Overview** **Summary of Position** The Sommelier for Dante Beverly Hills Hotel is responsible for maintaining the comprehensive wine program and menu that compliments the 5-star offerings of a luxury hotel. The focus of the role will be on the guest and collaborating with our Wine Director to ensure excellent wine...

  • Salon Receptionist

    1 month ago

    Beverly Hills, United States Anastasia Beverly Hills Full time

    Job DescriptionJob DescriptionWe are looking for someone who will serve as a Receptionist role at the Anastasia Beverly Hills Salon in Beverly Hills. The ideal candidate is someone who has passion for people and service, with experience in retail. This person must have the ability to consistently adhere to our guidelines, standards and be receptive to...

  • BOTTEGA VENETA Client Advisor, Beverly Hills Flagship

    1 month ago

    BEVERLY HILLS, United States Kering Group Full time

    We are currently seeking a Client Advisor who will report to the Store Director as part of our dynamic team in Beverly Hills Flagship. How you will contribute:Meet and exceed monthly sales goals and KPIs thru client outreach; developing new clients Client Advisor, Retail Sales, Advisor, Store Director, Client, Banking, Selling

  • Client Advisor, Rodeo Drive, Beverly Hills

    3 weeks ago

    Beverly Hills, United States Fendi S.r.l Full time

    **Client Advisor, Rodeo Drive, Beverly Hills** **Reference:** FEND02165 **Job title:** Client Advisor, Rodeo Drive, Beverly Hills **Job function:** Retail **Experience:** Minimum 2 years **Country:** United States **Contract Type:** Permanent Job **Position:** The FENDI Client Advisor is responsible for providing best in class customer service and for...

  • Runner - Dante Beverly Hills

    2 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Job DescriptionJob DescriptionRunner - Dante Beverly HillsJob OverviewThe Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of,...

  • Runner - Dante Beverly Hills

    2 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Job DescriptionJob DescriptionRunner - Dante Beverly HillsJob OverviewThe Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of,...

  • BOTTEGA VENETA Client Advisor, Neiman Marcus Beverly Hills

    1 month ago

    BEVERLY HILLS, United States Kering Full time

    We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Neiman Marcus Beverly Hills. How you will contribute:Meet and exceed monthly sales goals and KPIs thru client outreach; developing new clie Client Advisor, Retail Sales, Advisor, Store Manager, Client, Banking, Selling

  • Bar Lead

    2 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Bar Lead - Dante Beverly Hills **Job Overview** **Summary of Position** Elevate the art of mixology and lead the charge in crafting unforgettable experiences as the Bar Lead at Dante. This role offers a unique opportunity to showcase your creativity, leadership, and passion for delivering exceptional bar services in a sophisticated and upscale...

  • Server - Dante Beverly Hills

    3 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Job DescriptionJob DescriptionServer - Dante Beverly HillsJob OverviewThe Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of,...

  • Server - Dante Beverly Hills

    2 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Job DescriptionJob DescriptionServer - Dante Beverly HillsJob OverviewThe Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of,...

  • Sous Chef

    3 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Job DescriptionJob DescriptionSous Chef- Dante Beverly HillsJob OverviewThe Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part...

  • Sous Chef

    2 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Job DescriptionJob DescriptionSous Chef- Dante Beverly HillsJob OverviewThe Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part...

  • Server - Dante Beverly Hills

    2 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Server - Dante Beverly Hills **Job Overview** **Summary of Position** Server ensures the Hotel’s high service standards are reached and exceeded throughout all aspects of the guests’ dining experience. This guest-facing role is key for establishing meaningful relationships with guests by using a personalized approach and technical expertise to create...

  • Cook II

    3 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Job DescriptionJob DescriptionCook II - Dante Beverly HillsJob OverviewThe Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of,...

  • Cook II

    2 weeks ago

    Beverly Hills, United States Maybourne Beverly Hills Hotel Full time

    Job DescriptionJob DescriptionCook II - Dante Beverly HillsJob OverviewThe Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of,...

  • Salon Receptionist

    1 month ago

    Beverly Hills, United States Anastasia Beverly Hills Full time

    **Essential Job Functions**: - Answers phones and directs calls. - Books appointments for Salon customers. - Calling customers to confirm appointment. - Performs all transactions for customer services. - Greets all customers and directs them to the proper station. - Performs a variety of clerical and administrative duties. - Handles incoming/outgoing...