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Collections Specialist
3 weeks ago
Overview:
**Responsibilities**:
- Contact individuals with outstanding debts via phone or mail
- Negotiate payment plans and terms with debtors
- Maintain accurate and up-to-date account records
- Utilize knowledge of financial concepts to assist in debt collection efforts
- Provide exceptional customer service during interactions with debtors
- Collaborate with team members to achieve collection targets
**Skills**:
- Proficiency in financial concepts
- Excellent phone etiquette
- Familiarity with medical terminology and ICD-10 coding is a plus
- Experience in telemarketing or sales is beneficial
- Ability to perform account reconciliation tasks
- Knowledge of accounts receivable and accounts payable processes
- Strong customer service skills
- Effective negotiation abilities
Joining our team as a Collection Agent offers the opportunity to enhance your skills in financial management, negotiation, and customer service. If you are looking for a challenging yet rewarding role in the finance industry, we encourage you to apply.
Pay: $24.00 - $26.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work setting:
- Hybrid work
Work Location: Hybrid remote in Doral, FL 33172
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