Team Receiver

6 days ago

Yonkers, United States Whole Foods Market Full time

**Job Description **:Maintain a positive company image by providing courteous, friendly, and efficient customer service. Support the Team Leader, Associate Team Leader, Supervisor and Regional Team by maintaining regional standards.
**Responsibilities**:

- Assume primary responsibility of processing all product deliveries.
- Process deliveries in a timely manner with full attention to detail and abiding by receiving procedures.
- Ensure receiving supplies are filled and maintained.
- Maintain backstock area and cooler.
- Keep receiving area secure while on duty.
- Break down and organize designated loads.
- Ensure all refrigerated items are stocked or properly stored.
- Distribute received merchandise or notify team of arrival.
- Establish and maintain merchandise return/transfer area.
- Maintain receiving area in a neat, clean, organized and safe manner.
- Process incoming special orders, price and call guest to notify.
- Use all communication tools including department logbook.
- Document product transfers and waste and spoilage using appropriate forms.
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
- Operate all equipment in a safe and proper manner.
- Know and practice proper lifting techniques.
- Report all life safety and fire hazards, along with any other violations of company policy, to Team Leader for correction and report all accidents and injuries to Team Leader or Store Leadership immediately.
- Effectively communicate with Team Members regarding receiving and department operations.
- Attend all department, store and training meetings when scheduled.
- Answer department telephone calls and pages with proper etiquette when time permits.
- Develop working knowledge of all department vendors.
- Verification of each delivery and variances noted on invoice and to Team Leader.
- Follow through with correcting discrepancies using proper procedure.
- Assist in stocking product.
- File all completed paperwork in designated area.
- Properly and accurately record time using time clock at the beginning and end of each shift and for unpaid meal breaks during shift.
- Responsible for proper dress code, including non-slip shoes and cut-resistant gloves, when necessary, during each work shift.
- Checks product to ensure it meets WFM quality standards.
- Accurately sorts and scans waste.
- Maintains production standards.
- Stocks and cleans shelves, bins, and food preparation areas.
- Maintains back stock in good order.
- Handles DC and UNFI invoices for product delivered outside store receiving hours.
- Properly checks-in product and reports miss-picks to team leadership.
- Receives product from receiving location to sales floor or appropriate back stock spaces.
- Aids in receiving and sorting overnight deliveries for other teams.
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store, regional, or national leadership.

**Job Skills, Knowledge, Skills, & Abilities**
- Stand and walk for extended periods of time up to 4 hours without a break
- Bend and stoop to grasp objects and climb ladders
- Know and practice proper lifting techniques
- Bend and lift loads not to exceed 50 pounds
- Push and pull carts, weighing up to 100 pounds, unassisted
- Ability to perform job by repetitive use of right and left hands for simple grasping, power grasping, pushing and pulling and fine manipulation
- Must be able to consistently bend and twist neck and waist, reach above and below shoulders and squat during the course of a work shift
- Must be able to lift and carry loads up to 10 pounds regularly and 11-25 pounds intermittently during the course of the work shift
- Communicate and maintain employee safety and security standards
- Outstanding verbal and written communicator
- Strong organizational skills and ability to prioritize and meet deadlines
- Basic computer skills
- Ability to work well with others, self-motivated and capable of working independently with little supervision. Able to work a flexible schedule based on th

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