Bilingual Customer Service/dispatcher

2 weeks ago


Missouri City, United States Britton WaterWorks Plumbing Full time

**_Britton Waterworks Plumbing, LLC._** is a family-owned plumbing company located in the Missouri City area. We are currently seeking an **outstanding** individual who will take pride in being part of a team that sets high standards and makes quality a priority.

**PRIMARY DUTIES: (In-Person Position)**
- Answer inbound calls and schedule customers using established dispatching software
- Dispatching plumbing related work orders based on urgency
- Routing calls to employees
- Able to work in a **_fast-paced_**_ environment_
- Invoice customers
- Light A/R & A/P
- Data Entry

**QUALIFICATIONS**:

- ** MUST **be able to communicate clearly and effectively
- ** MUST have** a minimum of **3 + years of administrative experience; **dispatching in a construction environment/service industry a PLUS**:

- Available to work Monday-Friday 8 am - 5 PM and alternating Saturdays
- Proficient in utilizing modern technology
- ** Strong attention to details**-is a **MUST**:

- ** High-level organization skills - **is a** MUST**:

- Excellent customer service skills
- Proficient typing skills-minimum of 30 wpm
- Proficient in Microsoft Word, Excel & Outlook
- **_ Bilingual English/Spanish_** a **PLUS**

Hourly rate - depends on experience

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