Clinic Customer Service Representative
6 days ago
**Nephrology Associates is seeking to add a Part Time Clinic Customer Service Representative to their growing Team. This position will staff the may require travel to various clinic locations.**
**Responsibilities**:
- Greets patients and visitors, responds to questions/concerns and directs them to appropriate location. Provides on-going communication with clinical staff regarding patient status.
- Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
- Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.
- Determines and accepts required payments, including co-pays and outstanding balances.
- Maintains/portrays a professional/knowledgeable atmosphere for dealing with the public on a daily basis. Maintains patient confidentiality.
- Scans documents including correspondence.
- Answers incoming phone calls and schedules patients in EPIC
- Promotes access of appointments and testing.
- Maintaining supply and equipment inventory and ordering.
**Job Type**: Part-time
Ability to Relocate:
- Waukesha, WI 53186: Relocate before starting work (required)
Work Location: In person
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