Office Administrator

3 weeks ago

Bennington, United States United Counseling Service of Bennington County,Inc Full time

Description**:Monday - Friday, 40 hrs. per week**Rate of Pay $19.44 per hour**
**Why Join United Counseling Service**
For over 65 years, UCS has been providing exceptional and thoughtful care to individuals and families in our community through programs, services, and educational opportunities. Our staff includes positions such as administration, clinicians, nurses, teachers, case managers, psychiatrists, and direct support providers who work within our 15 facilities to support over 3,000 individuals annually. We are proud to be part of Vermont Care Partners, a network of sixteen agencies that provide mental health, substance use disorder, and developmental-disability services and supports in every county in Vermont. We are looking for team players to join us in making a difference in the lives of others and building a stronger community.
- Career development opportunities
- Generous Benefits
- Health, Dental and Vison Insurance
- Retirement Plan with employer match
- Paid Vacation and Sick leave
- Competitive Pay
- Award winning worksite wellness program
- An inclusive workplace supported by an active Equity and Inclusion committee
- Employee Assistance Program
- Rewarding experience making a difference in the community
- Smart casual dress code
- Flexible working options may be available

**Qualifications**:

- High School Diploma or Equivalent
- Advanced office knowledge and 1 year of administrative experience working in a front desk, support capacity
- Valid Driver's License
- We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community._ Requirements:
The Office Administrator provides support services to the administrative and clinical staff of the agency. This position provides exceptional customer service to internal and external customers. The Office Administrator possesses clear communication skills, office proficiency, organization skills, and attention to detail as well as the ability to work in a team environment.

**Major Responsibilities**

**RECEPTIONIST/CALL CENTER**:The Office Administrator is** **Responsible for greeting clients, guests, and staff in an appropriate manner. Answers incoming calls, calmly assesses the need of the caller, and appropriately routes incoming calls, taking messages when necessary. May place outgoing calls as appropriate.

**BUILDING HEALTH AND SAFETY**:The Office Administrator Acts as a member of the Health and Safety Committee, conducts monthly safety drills for the building, ensuring staff and client safety. Performs monthly pendant tests, recording the information into the pendant test log. Works closely with facilities regarding building and safety related concerns such as pest control, SDS, reporting any hazards or concerns. Maintains the first aid kit, performing monthly checks.

**SCHEDULING**:The Office Administrator is schedules clinical appointments for providers in the electronic medical record. This includes reviewing scheduling reports and resolving scheduling conflicts. Follows all scheduling guidelines as specified in the agency process and in alignment with KPI.

**CLERICAL**: The Office Administrator Provides clerical support for agency staff, prepares materials including, but not limited to, management reports; meeting minutes; correspondence; mailing lists; agendas and agency forms. Works in cooperation with the administrative services staff to assure the smooth running of the office systems. Prepares and maintains both paper and electronic files. Files, copies, and faxes materials as needed. Disseminates information both in-house and outside, as appropriate. Sorts and processes mail and compiles information for the completion of projects and reports. Completes client appointment text/phone call reminders and reviews appointment status to ensure all appointments are noted appropriately in the electronic medical record.

Provides clerical support for agency staff, prepares materials including, but not limited to, management reports; meeting minutes; correspondence; mailing lists; agendas and agency forms. Works in cooperation with the administrative services staff to assure the smooth running of the office systems. Prepares and maintains both paper and electronic files. Files, copies, and faxes materials as needed. Disseminates information both in-house and outside, as appropriate. Sorts and processes mail and compiles information for the completion of projects and reports. Completes client appointment text/phone call reminders and reviews appointment status to ensure all appointments are noted appropriately in the electronic medical record.

**RECORD KEEPING**:The Office Administrator is responsib

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