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Full-time / Part-time Retail Associate North Store

4 months ago

Lakeland, United States Payroll Solutions Group Inc Full time

The Retail Associate provides critical telephone and in-person assistance to our valued customers. He or she provides exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet. In addition, the Retail Associate helps with administrative duties and helps process shipping orders.

**COMPENSATION**
- Depends upon skills and experience

**RESPONSIBILITIES**
- Interacts with customers by phone or in person to provide information about products and services, take orders, or document complaints
- Handles customer complaints or escalates when necessary
- Performs other duties as assigned

**QUALIFICATIONS**
- Previous customer service or related experience preferred
- Pleasant/friendly demeanor and an outgoing personality
- Notary knowledge and/or education a plus
- Dependable

**BENEFITS**
- Smoke-free Work Environment
- Flexible Schedule
- Employee Discounts
- Direct Deposit

**Company Description**
We are The UPS Store Franchisee, looking for associates to work in our Socrum Loop and County Road 540A Stores.