Franchise Business Coach West Coast

3 weeks ago

Costa Mesa, United States Perspire Sauna Studio Full time

**Benefits**:

- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources

**Perspire Sauna Studio** - California

Perspire Sauna Studio is now hiring for a

**BUSINESS TRAINING COACH/CONSULTANT TO WORK WITH OUR FRANCHISEES and CORPORATE STUDIOS**

**Summary/Objective**
The Franchise Business Coach will provide customized business direction as well as coaching and training in order to assist Perspire Sauna Studio franchise owners in maximizing profitability. The Franchise Business Coach will communicate the performance level of the locations, assist in membership sales growth, conversion and retention. The position will implement business growth by insight into staffing, member/guest relations, infrared sauna membership conversions from first time visits.

The primary responsibility of this role is to provide our franchise owners with operational and marketing support that will have a direct impact on the profitability of their business. The position will work with franchisees to build sales, improve operations, increase memberships and conversions and implement brand initiatives. The Franchise Business Coach is responsible for enforcing brand standards at all times.

**Essential Functions/Responsibilities of the Job**
- Support brand excellence by leading, coaching and training franchisees in all aspects of business
- Protect the integrity of the brand by teaching and measuring performance in areas including but not limited to the member experience, guest service, cleanliness, and profitability
- Commit to brand success by being a strong business coach in all areas of membership sales, guest to member conversion, profitability, and brand standards
- Monitor and ensure accountability for all aspects of studio operations
- Enforce brand compliance in all standard operating procedures
- Communicate, train, and encourage sales building activities
- Remain actively involved in any location that is inconsistent with the company vision and expectations
- Meet or exceed company sales and profit expectations at the studio level while maintaining standards in all areas
- Meet or exceed monthly Key Performance Indicator (KPI) metrics (first time guest to members)
- Drive profitability at unit levels through direct management of strategic initiatives
- Utilize and respond to Home Office support team and resources to drive results throughout the day
- Interpret sales and P&L data to develop monthly/weekly/daily/per shift plans with the Owner-Operator to achieve sales and membership goals
- Provide operational and safety guidance and education during studio visits
- Document adherence to Company compliance standards, improvements made, areas of opportunity, and direction on how to improve, if needed during coaching sessions
- Review franchisees portfolios and have regularly scheduled business reviews to see growth potential and areas of opportunity
- Coach and counsel franchisees to reach individual studio goals
- Gains respect from franchisees to be recognized as an asset to the business and leader in the field
- Provide direction and proficiency to franchisees and staff with regard to New Studio Opening & Training Hours

**Requirements, Education, Skills and Experience**
Bachelor’s Degree in Business, Communications, Business Analysis or related field preferred
- Similar role with a membership based franchise model preferred (3+ years)
- Previous experience in gym, spa or massage franchise operations preferred (3+ years)
- Excellent guest service skills
- Strong communication skills, insight, tact and diplomacy
- Ability to lead and motivate teams and influence people
- Self-motivation and ambition
- Enthusiasm and the ability to learn quickly
- Good organizational skills
- Advanced computer skills, input information
- Good time management skills
- Energy and stamina, as well as resilience
- Ability to work in a fast-paced, rapidly changing environment
- Ability to work under time constraints and deadlines
- Results-driven approach to work
- Decision-making and problem-solving skills
- Must provide proof of eligibility to work in the United States

**Work Environment**
While performing the duties of this job, the team member will be required to travel a minimum of 50% of the time to visit with the franchisee studios to provide coaching and New Studio openings. Team members may work late evenings and weekends when assisting in New Studio Openings. It is important to be willing to work until the job is completed, whatever time that may be.

**Compensation Plan**
Based on working a minimum of 40 hours per week, working toward objectives, with tasks completed and executed on a daily, weekly, and monthly basis according to the needs of the business.
- $65,000 - $80,000 base salary per year
- $900 annually, paid out per pay period for cell phone budget
- IRecover Membership (8 session/month) to Perspire Sauna Studio
- Health Benefits Medical, Vision,

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