Current jobs related to Fraud Agent I - Mount Laurel - TD Bank

  • Customer Service Representative

    4 weeks ago

    Mount Juliet, United States Jeff Gannon - State Farm Agent Full time $30,000 - $50,000

    Job DescriptionJob DescriptionJoin Jeff Gannons Award-Winning State Farm Agency: Where Your Growth is Our PriorityAre you ready to be part of a dynamic team that not only excels in the insurance industry but also prioritizes your personal and professional growth? Jeff Gannon, an esteemed State Farm Agent with a legacy of excellence, is expanding his...

  • Compartmented Security Compliance Project Analyst

    1 month ago

    Laurel, United States Johns Hopkins Applied Physics Laboratory (APL) Full time

    DescriptionAre you a Security Professional with a keen interest in providing top notch security support in a dynamic and rich R&D environment? Are you highly motivated, collaborative, independent, and forward thinking?Do you enjoy providing critical contributions to critical challenges? Do you want to be part of an organization identified as a Trusted...

  • Compartmented Security Compliance Project Analyst

    4 months ago

    Laurel, United States Johns Hopkins Applied Physics Laboratory (APL) Full time

    DescriptionAre you a Security Professional with a keen interest in providing top notch security support in a dynamic and rich R&D environment? Are you highly motivated, collaborative, independent, and forward thinking?Do you enjoy providing critical contributions to critical challenges? Do you want to be part of an organization identified as a Trusted...

  • Compartmented Security Compliance Project Analyst

    3 weeks ago

    Laurel, United States Johns Hopkins Applied Physics Laboratory (APL) Full time

    Job DescriptionDescriptionAre you a Security Professional with a keen interest in providing top notch security support in a dynamic and rich R&D environment? Are you highly motivated, collaborative, independent, and forward thinking?Do you enjoy providing critical contributions to critical challenges? Do you want to be part of an organization identified as...

  • Associate Manager – In-Service and Australia Modernization I&T

    1 day ago

    Mount Laurel Township, United States Lockheed Martin Full time

    Description:What We're DoingAs a part of the Lockheed Martin community, we take on challenges and find solutions using creativity and collaboration. If you’re looking to be a part of a passionate team solving these complex problems, then Rotary and Mission Systems is the place for you. The WorkThe functional manager in this position will be responsible for...

  • Sales and Leadership Position

    4 months ago

    Rocky Mount, United States Dickinson Agency Full time

    Job DescriptionJob DescriptionDo you want your time and financial freedom back?  Do you want to make a difference in family's lives?About us:We help families protect their loved one's financial interests with mortgage protection, final expense, general life, and children's insurance as well as programs like debt elimination and retirement...

  • System/Network Administrator

    1 month ago

    Laurel, United States Belay Technologies Full time

    Job DescriptionJob DescriptionBelay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a System/Network Administrator (SNA) to join our intel team. This position is on the Service Desk, and the required schedule is 8 am to 4 pm Monday through...

  • Operations - Commercial Policy Services Specialist I

    2 months ago

    Mount Pleasant, United States Johnson & Johnson Full time

    Job DescriptionJob DescriptionDescription:Position Overview:9:30 am - 5:30 pm EST or 10:00 am EST to 6:00 pm EST shift coverageThe Policy Services Specialist position will assist with the daily workflows for incoming bind requests, endorsements, cancellations, reinstatements, new or renewal issuance and general review of correspondence received within their...

  • Store Manager 634

    4 months ago

    Rocky Mount, United States Hibbett Sports Full time

    00634 Rocky Mount, NCLE_301 Hibbett Retail, Inc. Job Title: Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager SUMMARY The Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure efficiency...

  • Loan Officer Assistant I

    4 months ago

    Mount Pleasant, United States Intercoastal Mortgage LLC Full time

    Job DescriptionJob DescriptionIntercoastal Mortgage, LLC is one of the largest independent residential mortgage lenders in the Mid-Atlantic. Our long tradition of success in the industry was built upon the strong core values of Respect, Trust, Commitment, Caring and Teamwork. We strive to provide an open nurturing and educational environment for customers...

  • Store Manager

    2 days ago

    Mount Carmel, United States Extra Space Storage Full time

    As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Extra Space Storage is the largest self-storage company in the United States by store count, with over 3,600 stores nationwide. We look for...

  • Loan Closer III

    2 weeks ago

    Mt Laurel, United States TD Bank Group Full time

    Work Location: United States of America Hours: 40 Pay Details: $22.75 - $30.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon...

  • Real Estate Specialist

    3 months ago

    Mount Vernon, United States Windermere Real Estate Full time

    Job DescriptionJob DescriptionWelcome to Windermere Real Estate - where being a Real Estate Specialist is more than just a job, it's a true calling. We believe in going above and beyond for our clients and communities, elevating and humanizing real estate every single day. We are the relationship heroes that make dreams come true.Are you ready to join...

  • Restaurant Assistant Manager

    4 months ago

    Mount Carmel, United States Hardees - Capstone Restaurant Group Full time

    Job DescriptionJob DescriptionRestaurant Assistant ManagerSUMMARY OF POSITION: As an Assistant Manager, you will achieve sales growth and maintain company standards of excellence for your assigned shift by managing the flow of food service activity, assigning tasks, overseeing cash control and focusing on providing the highest quality food with the best...

  • Autobody - Estimator

    4 months ago

    Rocky Mount, United States Carstar Full time

    The Estimator is responsible for greeting customers, providing accurate automotive repair estimates in a DRP environment, and asking for the sale. In addition, the appraiser must handle communications with insurance adjusters and customers throughout the repair process effectively and maintain high levels of customer satisfaction.Benefits: Sign-On...

  • Environmental Services Technician

    2 hours ago

    Mount Holly Springs, Pennsylvania, United States Hepaco Full time

    About HepacoHepaco, a Clean Harbors company, is a leading provider of environmental, energy, and industrial services throughout the United States, Canada, Mexico, and Puerto Rico.Job SummaryWe are seeking a Field Services Technician I to join our safety-conscious team. This role will be active in the field, responsible for the performance of tasks associated...

  • Night Auditor

    2 months ago

    Rocky Mount, United States Candlewood Suites Rocky Mount Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....

Fraud Agent I

3 months ago

Mount Laurel, United States TD Bank Full time

**Work Location**:
Mount Laurel, New Jersey

**Hours**:
40

**Pay Details**:
22.75 - 33.25 USD

**Line of Business**:
Financial Crimes & Fraud Mgmt

The Fraud Agent I provides a range of analytical, adjudication, detection, operational, escalation and/or evaluation process support for a defined area or function like Claims/Detection/Specialty within the Fraud group. This role is generally responsible for minimizing losses to customers and the Bank and contributing to the management of adverse impacts and reputational risks as part of the resolution and recovery process.

This is a remote position with Fraud Operations with a flexible schedule of Monday-Friday, start times between 6a-930a. The department handles the recover piece of incoming debit card claims, attempting to recover funds from the merchant for the Customer. There are no inbound calls. Outbound will need to be made on occasion, for additional research on claim.

**Depth & Scope**:

- Works autonomously within established procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions
- Requires working knowledge and skills in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
- Gathers and analyzes data to identify and solve problems, escalates as appropriate
- Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
- Generally interacts with internal customers/partners for functions performed and/or external customers
- May provide process/policy guidance to others (e.g. within team, internal partners)
- Focus of work spans from daily, weekly to monthly activities
- Requires working knowledge in a range of technical processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
- Requires solid knowledge of the business unit/operational functions as well as regulatory issues/requirements for jurisdictions supported

**Education & Experience**:

- High School diploma required; Undergraduate degree preferred
- 1+ years relevant experience
- Working knowledge of transactions, products, services, systems and processes of line of business and regulatory issues/requirements
- Ability to communicate effectively in both oral and written form
- Ability to work successfully as a member of a team and independently
- Ability to pay high attention to details
- Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
- Ability to handle confidential information with discretion

**Customer Accountabilities**:

- Processes/investigates/adjudicates/detects assigned claim fraud files and conducts effective analysis and/or investigation of fraud claims/disputes to minimize financial loss to the Bank
- Completes appropriate analysis/re-presentment/judgment adhering to respective rules and regulations within appropriate timelines as required
- Utilizes a variety of analytical techniques and systems to analyze trends and makes informed decisions concerning claims
- Allocates losses and evaluates potentially unusual and/or questionable account activity to deem fraudulent or not by utilizing a variety of analytical techniques and different systems
- Provides in-depth analysis/detection of claims/fraud patterns that are a result of account take overs, identities theft or customers who are being impersonated. These can be transactions that were done online, or in branch
- Evaluates/analyses/investigates potentially suspicious and/or questionable account activity and will escalate for further investigation and due diligence as required
- Assists business partners with questions when losses are attributed to their cost centers and/or provides procedural guidance
- Provides guidance to partners on how to protect customers and the Bank against fraud
- Acts as deep specialist/expert within defined area and be a key resource to the Analysts and Agents and other partner solution employees and provides well founded recommendations and/or solutions to business partners

**Shareholder Accountabilities**:

- Prioritizes and manages own workload to meet SLA requirements for service and productivity
- Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
- Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area
- Understands and applies operating policies and procedures
- Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
- Escalates non-standard or high risk activities as necessary
- Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with re