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Customer Service Representative

2 months ago


Mount Juliet, United States Jeff Gannon - State Farm Agent Full time $30,000 - $50,000
Job DescriptionJob DescriptionJoin Jeff Gannons Award-Winning State Farm Agency: Where Your Growth is Our Priority


Are you ready to be part of a dynamic team that not only excels in the insurance industry but also prioritizes your personal and professional growth? Jeff Gannon, an esteemed State Farm Agent with a legacy of excellence, is expanding his high-performing team. Our mission is clear: to help people manage everyday risks, recover from the unexpected, and achieve their dreams.

Why Youll Thrive with Us:


As a Customer Service Representative at Jeff Gannons agency, youll play a crucial role in creating exceptional client experiences. Your attention to detail, commitment to customer service, and genuine desire to help others will make you an invaluable asset. Here, you wont just have a jobyoull have a career filled with opportunities to enhance your skills and advance your career.

What Sets Jeff Gannons Agency Apart:


  • Commitment to Your Growth: Jeff Gannon is dedicated to your professional development. With over 20 years of experience and a track record of excellence, Jeff provides the mentorship and resources you need to excel. From acquiring licenses to mastering sales and customer service, youll build a strong foundation for a successful career.

  • Exceptional Work Culture: Our agency is more than just a workplace; it's a community. Were proud to be ranked in the top 3% of State Farm agents nationwide and to have been named the Top Insurance Agency in Wilson County for four consecutive years. Our team of nine members brings over 82 years of collective experience, and we celebrate every achievement together.

  • Career Advancement: We believe in promoting from within and offer numerous opportunities for career growth. Whether you're looking to develop your skills or aspire to own your own business through our Agent Aspirant Program, your career path is as ambitious as you are.

Key Responsibilities:


  • Build and maintain strong customer relationships.
  • Deliver prompt, accurate, and friendly service for inquiries regarding insurance availability, coverages, policy changes, claims, and billing.
  • Educate customers about insurance options through a needs-based review process.
  • Use excellent communication skills to meet customer needs and support business development.
What We Offer:


  • Competitive Compensation: Earn between $30,000 and $50,000 annually, with the potential to exceed this range through our salary plus commission system.
  • Comprehensive Benefits Package: Including Simple IRA, health coverage with a monthly stipend, paid time off, and licensing reimbursement (after 3 months).
  • Growth Potential: Access valuable work experience, career advancement opportunities, and our Agent Aspirant Program.
  • Supportive Environment: Work hours are Monday-Friday, 8:30 AM 5:00 PM, in our Mount Juliet and Lebanon, TN offices.
About Jeff Gannons Agency:


Jeff Gannons State Farm Agency has a storied history of success and community involvement. Before establishing his agency in 2007, Jeff trained agents across the country and has since been recognized among the top State Farm agents nationwide. A proud local, Jeff and his team are deeply invested in the community, offering personalized service and support that goes beyond insurance.

Community Impact:


Our clients rave about our dedicated service: Jeff Gannon's office is amazing We've been using them for years, and they are always super helpful. A great choice for your insurance needs. Jeffs team, especially Crystal, feels like a constant in our lives, celebrating milestones and finding ways to save us money. I switched to State Farm a few years ago, and theyve been proactive and attentive, saving me money and managing my insurance needs expertly.

Ready to Make a Difference?


If youre looking for a career where you can grow, thrive, and contribute to a team that values your skills and ambitions, apply today and discover how you can become a vital part of Jeff Gannons State Farm Agency.