Specialist, Team Member Experience

4 weeks ago


Dania Beach, United States Spirit Airlines Full time

Overview:
At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet
- ** Fly With A Winner**: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
- **The Giving Spirit**: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
- ** Be Yourself**: We want Team Members to feel empowered to bring their whole self to work and contribute to our success - that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
- ** Travel The World**: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

**Responsibilities**:
This role has a deep understanding of the diverse needs, opportunities, and touchpoints throughout the employee lifecycle. Leveraging employee listening and key HR and employer branding metrics, this individual will help map the Team Member journey, strategize, and partners with others to implement employee experience programs that promote Spirit and creates positive, meaningful, and fulfilling experiences for Team Members throughout their entire lifecycle. They will contribute to drive a consistent employer branding that aligns the organization’s brand promises, while celebrating Spirit’s unique culture. They will utilize their expertise to collect and evaluate data, driving initiatives that inspire pride and foster belonging and connection among all our Team Members.
- Leverage existing data, such as employer brand perception, talent attraction, Team Member surveys, turnover, etc., to map the Team Member journey.
- Build relationships throughout the organization to understand the Team Member journey across different Team Member groups.
- Conceptualize authentic Team Member experiences that foster employee engagement, satisfaction, and retention through consistent employer branding.
- Influence and partner with the necessary areas to develop key programs that support the Team Member Journey and Experience, drive program implementation, maintenance, and accountability.
- Partner with key HR and business areas to regularly assess and gather Team Member feedback to identify areas for improvement in the employee experience.
- Partner with HR, HRIS, and marketing teams, to align the Team Member Experience strategy with the organizational goals and values.
- Collaborate with key stakeholders to develop internal marketing initiatives that foster connection and enhances Team Member experiences.
- Stay up-to-date with industry trends and best practices in employee experience.
- Facilitate goal management, ensuring alignment with organizational objectives and provide opportunities for individual growth.

Qualifications:

- Bachelor’s degree in Human Resources, Organizational Psychology, or related field or equivalent working experience.
- 1-3 years of proven experience in human resources, employee relations, or a related area (experience in aviation is a plus).
- Understands full employee lifecycle.
- Analytical and data driven.
- Excellent attention to detail.
- Comfortable with employee experience strategy planning and implementation.
- Strong interpersonal and communication skills, with an ability to collaborate effectively cross-functionally at all levels.
- Excellent problem-solving and decision-making abilities, with a proactive and solutions-oriented mindset.
- Excellent organizational and project management skills, with ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
- Ability to effectively navigate and leverage a large and complex organizational structure to maximize efficiency.
- Build relationships, think critically, and communicate clearly.
- Domestic & International travel under 10% of the time.
- Exerts up to 10 lbs. of force occasionally or a negligible amount frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods.
- Hybrid

We offer our team members a competitive salary and comprehensive benefits, including medical, dental, STD, LTD, life insurance, 401(k), paid



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