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Front Desk Supervisor

4 months ago

Poughkeepsie, United States Doubletree By Hilton Poughkeepsie Full time

A front desk supervisor typically has a wide range of responsibilities, which can include:

- Ensuring that all customers are satisfied with their experience at the hotel by greeting them warmly upon arrival and departure
- Communicating with other departments as needed to ensure that customers’ needs are met
- Ensuring that all reservations are entered into computer system correctly and in a timely manner
- Monitoring security cameras to ensure that guests’ safety is maintained at all times
- Coordinating with other staff members to ensure that maintenance requests are addressed in a timely manner
- Managing the front desk operations such as check-in and check-out procedures
- Providing information about hotel services and amenities to guests
- Ensuring that all reservations are properly processed, including issuing room keys and making sure reservations are in the computer system
- Answering phone calls, greeting guests in person, and providing information about the hotel and its services

Pay: From $21.00 per hour

Schedule:

- 8 hour shift

Work setting:

- In-person

Work Location: In person