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Self-storage Assistant Manager

3 months ago

Pasadena, United States The Jenkins Organization Full time

**OVERVVIEW**

Top rated self-storage company is searching for an assistant property manager(s) to join our team in South Houston / Pasadena area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

**ESSENTIAL JOB DUTIES**:

- Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
- Serve and guide new customers through rental processes and agreements.
- Follow up with clients and converting telephone and walk-in inquiries into rentals.
- Provide best-in-class customer service to existing customers.
- Greeting customers promptly, enthusiastically, and professionally.
- Resolve customer issues in a timely and effective manner.
- Ensures that company standards of cleanliness and appearance are met.
- Inspect the property, including performing lock checks.
- Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
- Record keeping.
- Perform other duties as assigned.

**QUALIFICATIONS**:

- High level of customer service skills
- Excellent interpersonal and communication skills - both on the phone and in person
- Hospitality background
- Retail sales background
- Basic MS computer skills
- Available to travel to our north, central or south Houston location.

**Must travel to 2 -3 different locations.

Pay: $16.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- No nights
- Weekends as needed

Application Question(s):

- Are you okay traveling to 2 -3 different South Houston locations?

**Education**:

- High school or equivalent (required)

**Experience**:

- Microsoft Office: 2 years (required)

Ability to Relocate:

- Pasadena, TX: Relocate before starting work (required)

Work Location: In person