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The Ups Store: Primary Opreator Manger

4 months ago

Joliet, United States BEST RX & DME Full time

The UPS Primary Operator Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. he UPS Primary Operator Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

Compensation: $45,000 - $50,000 annually with additional bonuses paid quarterly

**RESPONSIBILITIES**
- Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
- Schedules work assignments and facilitates weekly or monthly staff meetings
- Monitors, evaluates and maximizes customer service delivery and customer satisfaction
- Develops and implements the store marketing program
- Manages Center financials and prepares/provides reporting
- Manages inventory
- Reviews daily employee timesheets and submits for payroll processing
- Oversees Center maintenance, including cleanliness, safety, and organization
- Performs other duties as assigned

**QUALIFICATIONS**
- Advanced education degree, coursework, or tech school desired
- Previous store management experience required, including personnel and financial management experience
- The UPS Primary Operator experience must needed
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Bona fide management/leadership skills
- Willing to accept full accountability for Center operations

We offer competitive pay and benefits package. Join our team today

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties or requirements associated with the job.

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- 8 hour shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Application Question(s):

- UPS experience of 2 years

**Experience**:

- UPS: 2 years (required)

**Language**:

- English (required)

Ability to Commute:

- Joliet, IL 60435 (required)

Work Location: In person