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Retail Sales Associate

2 months ago

Joliet, Illinois, United States The Sherwin-Williams Company Full time
About the Role

This is a critical position that plays a key role in the success of our retail stores. As a Store Associate - Sales and Customer Service, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that customers are satisfied with their shopping experience.
  • Sales: Assist customers in selecting the right products and services, and process sales transactions accurately and efficiently.
  • Product Knowledge: Stay up-to-date with product features, benefits, and applications, and be able to communicate this knowledge to customers.
  • Store Maintenance: Maintain a clean and organized store environment, including stocking shelves, setting up displays, and cleaning equipment.
  • Inventory Management: Assist with inventory control procedures, including receiving and stocking merchandise.
  • Teamwork: Collaborate with other store associates to achieve sales goals and provide excellent customer service.
Requirements
  • Age: Must be at least 18 years old.
  • Authorization: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status.
  • Physical Abilities: Must be able to retrieve material from shelves and floor stacks, lift and carry up to 50 lbs. frequently, and up to 70 lbs. on occasion.
  • Communication: Must be able to communicate effectively with customers and colleagues.
Preferred Qualifications
  • Driver's License: Have a valid, unrestricted Driver's License.
  • Education: Have at least a High School diploma or GED.
  • Experience: Have at least one year of experience working in a delivery, retail, or customer service position.
  • Language Skills: Ability to read, write, comprehend, and communicate in more than one language.