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Service Technician Ii
3 months ago
Description:
AAF International is a global leader in the design and manufacture of Air Filtration Systems, Acoustic Systems and associated products and services. We are part of a global powerhouse that uses Filtration to transform the world.
We invest in our people, and our people invest in our customers and communities. This mutual commitment is a foundation for our growth. So is an inclusive culture that encourages everyone to come to work as their whole selves and come together as a team that welcomes unique ideas, perspectives and backgrounds.
We’re not just innovating on the outside. We’re innovating on the inside to unlock people’s unlimited potential and bring out the diverse and ground-breaking ideas that will help us solve today’s most pressing challenges.
We offer more than a pay check. AAF International is where you’ll be heard, be valued, belong — and be able to make your mark.
AAF International is an Equal Opportunity Employer M/F/Disability/Veteran.
**We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship, veteran status, uniform servicemember status, age, disability or any other legally recognized protected personal characteristics.**
**Position Objective**:
This position is 100% responsible for all activities on a customer site, including direct liaison with the client, all physical work activity, remediation of dirty filters (safe handling in high purity environments including clean rooms) and transportation of highly specialized filters; as well as the welfare, health and safety of level I tech personnel on jobsite and overall environmental responsibility.
This position must communicate weekly with customer before and after job performance, to understand any access limitations while onsite (critical care, loading dock schedules, and in hospitals
- all HIPPA class areas that are considered patient confidential areas)
This position represents AAF and the individual's conduct must be to the highest standards, including wearing proper AAF logo clothing at all times.
This role will also provide support to the Boston branch sales and service team for all aspects of the bidding process from quotation through completion of the purchase contract in helping defining labor requirements needed and the issues at site related to confined spaces or difficult AHU access areas. Assisting in site surveys as needed
The role of Senior Service technician will also actively manage sub-contract labor/temps to ensure timely execution of the installation and removal project and ensure all site safety procedures are adhered to.
**Key Accountabilities**:
1) Pre bid activities
- Site walk
- survey of customer location, AHU Mapping and site layout from site key personnel, citing any restricted areas, special clearance requirements etc.
- Preparation of technical documentation to support bidding activities, tables, charts as needed
- Site surveys to document client requirements and dimensional checks of existing equipment
- Including: air handling units, ductwork, hatch access, rooftop hazards
- Preparation of labor hour estimates and equipment requirements, and PPE needed
- Analyses and proposes changes in process or use of labor which could result in cost reduction or more efficient operation
2) Post order activities
- Responsible for the complete site management of relative AAF contracted site
- Responsible for Environmental, Health and Safety conditions on site as it relates to AAF activity
- Production of and subsequent execution of project related documents examples of which include
- Risk assessment and method statements
- EH&S programs
- Site Programs / schedules
- Loading plans/trash removal requirements
- Site traffic management plans
- Responsible for actively managing sub-contract/temp labor to ensure timely execution of site work and that all site safety procedures are adhered to
- Responsible for technically and commercially controlling multiple project activities simultaneously, working to tight time deadlines and operates efficiently under pressure
- Ensures company standard procedures are followed in connection with provision of material or services
- Leads meetings or direct communications with customer to assist in resolution of problems or complaints
- Report and escalate to management risks as needed
3) Additional duties as assigned
4) Maintains a teamwork philosophy with other departments to facilitate problem solving and good customer service
**Requirements**:
**Position Requirements**:
- Experience in technical industry desired; High purity air filtration preferred;
- 5-7 years' working in site installation experience essential;
- Industrial and commercial air handling and filtration experience;
- Proven management experience leading team of temp labor performing critical service in data centers,
