Retail Store Manager

4 weeks ago


Bellmore, United States Costello's Ace Hardware Full time

**Costello’s Ace is offering a $4,000 sign on bonus for Managing Partners**

**Pay Out Schedule for Managing Partner**:

- **First Check**:$1,000
- **3 Months**:$1,000
- **6 Months**:$2,000

**Total Sign on Bonus**:$4,000
- Manager must be in good standing for payout. This Sign on bonus applies for applicants offered/hired between: 5/31/2024-7/15/2024_

**WE OFFER GREAT BENEFITS**:

- Company Profit Sharing Bonus Plan
- Generous SPIFF Plans
- Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees
- Company Paid Life Insurance
- Flexible Spending Account “FSA”
- Dependent Care FSA
- Generous Vacation Time
- Personal Time
- 6 Paid Holidays
- 401(k) Plan
- Company Contribution to Retirement Savings Plan
- Company Paid Life Insurance
- Generous employee discount programs
- Paid Training
- Flexible Work Schedule
- Direct Deposit—paid weekly for hourly positions
- Supplemental Insurance Policies: Disability, Life Insurance, Accident

**We are looking for friendly, customer oriented, and enthusiastic people to join the Costello's Ace Hardware team As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time**

**Position Summary**:Managing Partners control the day-to-day operations of their store, including but not limited to the direction of store operations, finances, hiring, budgeting, supply place, and generating new business. Our Managing Partners are ultimately responsible for achieving bottom line profit quota goals.

**What are the expectations of a Managing Partner?**

**1. Achieve your Financial Results** - you are expected to hit your store’s bottom line profit quota.
- Store Sales Quota Dashboards - are you hitting quota on all sales channels and are you actively engaging your staff in these income streams.
- TSP-new accounts, door knocks, phone calls.
- Services, including Warranty and Delivery programs
- All other Dashboard Critical Categories of Classes
- Expenses-make conscious economic decision based off your sales volume
- Payroll
- Occupancy
- Advertising
- General Expenses
- Other Income-hit quotas on other income streams
- Non-Retail Income

**2. Community Insurgency**- Are you making your store known in the community
- Social media
- Be active on Facebook store page
- Consistently getting new followers to hit quota.
- Community and In
- store events

**3. 20/20 Vision Growth Plan Progress Report**
- Achieve your stores “key performance drivers”
- Scan Rate, Mystery Shop, Customer Survey, Training Hours

**Major Responsibilities**:

- Store financials results and hitting quotas on all KPI’s.
- Assures the training, development, and performance of their team’s staff to retain a motivated, professional workforce that achieves their career objectives.
- Recruits and recommends qualified employees for their team’s staff positions.
- Provides product feedback to the management, including making recommendations regarding new items to carry or those that should discontinued.
- Consults with leadership on the development of their team's strategy.
- Liaises with regions to ensure timely and efficient communication flow.
- Consults with the business to effectively design and streamline applicable processes within the organization.
- Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
- Ensures a safe environment for employees, customers and vendors by identifying and rectifying hazards, ensuring proper ergonomics and maintaining store equipment in proper working order.
- Takes inventory counts according to guidelines and assists management with maintaining proper stock levels through appropriate product ordering and CGO-S parameter maintenance.
- Ensures proper store signage is always maintained.
- Ensures store personnel comply with all established company policies and procedures.
- Identifies cost-saving opportunities and potential process improvements.
- Serves as the primary link between their team’s staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
- Ensure they are staying involved in their Community by joining local Chambers of Commerce and participating in local fairs, charities, and other community events.
- Other duties as assigned.

**Other Requirements**:

- Strong leadership skills
- Ability to work in a fast-paced, demanding environment
- Excellent organization skills
- Strong written and verbal skills
- Must have reliable transportation
- Must be willing to work in a team, as well as independently
- Sense of urgency and follow through are essential
- Prior work experience in a retail environment and prior management experience.

**Physical Requirements**
- Walking; Frequent; Flat surfaces from point to point
- Standing; Constant; All work performed on feet
- Sitting; None
- Stooping; Frequent; To pick up cartons at floor level
- Reaching;



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