Front Desk Representative
2 weeks ago
**Job Title: Front Desk Representative**
**Job Summary**:
**Responsibilities**:
- Greet and welcome guests with a positive and professional attitude.
- Answer and direct phone calls in a courteous manner, taking messages as needed.
- Manage appointments and schedules for clients and staff members.
- Maintain cleanliness and organization of the front desk area.
- Handle inquiries and provide accurate information about our services.
- Process payments and maintain records of transactions.
- Collaborate with other departments to ensure seamless operations.
- Uphold company policies and procedures, including security protocols.
**Requirements**:
- High school diploma or equivalent; college degree preferred.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks effectively.
- Professional appearance and demeanor.
- Ability to remain calm and composed under pressure.
- Flexibility to work evenings, weekends, and holidays as needed.
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