IT & Cybersecurity Consultant

2 weeks ago

Chicago, United States Impact Networking Full time

**Description**

Impact is hiring a Pre-Sales IT Consultant for our Nationally ranked Best and Brightest Workplace

IT Consultants will work within a territory in conjunction with a team of tenured, outside sales executives as well as Field Network Engineers to conduct comprehensive system/network assessments, discuss organizational goals and business objectives, and design customized IT and Cybersecurity solutions backed and supported by our best-of-breed technology stack and industry experts.

How Impact’s MIT and Cloud Solutions Help Businesses
**Responsibilities**
- Lead and participate in prospective client first-call phone conferences and in-person alignment meetings with assigned outside sales team.
- These meetings are to uncover organizational challenges, introduce the Impact Managed IT and Managed Cybersecurity service offerings, and show the value of our paid MIT Business Transformation Assessment (BTA).
- Own the MIT Business Transformation Assessment (BTA) process and all associated documentation.
- Work with the branch Managed IT Team to coordinate the planning of the entire BTA process and set all timelines.
- Conduct the onsite interviews, manage the assigned Field Network Engineer(s) while onsite and set expectations for completion of each step in the Business Transformation Assessment process.
- Prepare all financial and ROI documentation to help sell the solutions to the client.
- Review and perfect the writing of the Business Transformation Assessment document, network diagrams, quotes, etc. and prepare recommendations for final client delivery.
- Review and validate findings of in-depth Business Transformation Assessment with prospective client. Take the technical details and explain them to C-Level teams in a non-technical way to show the value of the Managed IT service offering.
- Develop a strategy for technology implementation, prioritizing the elements that will most efficiently deliver the highest number of benefits to present to prospective client.
- Own the Managed IT sales pipeline and associated quota assigned to respective branch(es).
- Lead periodic training sessions with branch sales teams to further their professional development and bolster their ability to find qualified leads for Managed IT and Cybersecurity sales.

**Technology Solutions**
- Managed IT Consultants will lead all prospective sales engagements to determine the best combination, customization, and integration of IT & Cloud and Cybersecurity solutions:

- IT & Cloud Solutions
- Security focused network infrastructure management
- Azure, Azure Files, Azure SQL
- Mobile Device Management
- Backup & Business Continuity
- Network Management
- Cloud Hosting Platforms
- Workspace as a Service
- IT Documentation Portals
- vCIO Consulting
- Cloud VoIP Phone Systems
- Productivity Suites
- Microsoft Surface Devices
- Change Management Systems
- Cybersecurity Solutions
- proactive network alerting and monitoring
- Edge Security
- Endpoint Protection
- Secure Data Protection
- Identity and Access Management
- Backup and Disaster Recovery
- Network Security Monitoring
- Compliance Services
- vCISO Consulting

**Things we Look for**

Technical Knowledge
- Advanced level understanding
- Ability to learn and maintain operating knowledge of RMM, PSA, ticketing, CRM, ERP, and other internal systems as needed to perform job functions.
- Microsoft Office Suite
- Internal Systems
- Fundamental understanding of Server technologies
- Experience with Windows 2008-2022 Server
- Office365/M365, Azure, and other "cloud" solutions
- Active Directory design, management, and maintenance.
- Microsoft Exchange, SQL, and SharePoint knowledge
- DNS, DHCP, and other server-side networking technologies
- VMWare, Hyper-V and other virtualization technologies
- Mobile operating systems (IOS, Android, Windows)
- Storage solutions: SAN, NAS, Shared storage, ISCSI, Fiber Channel
- Fundamental understanding of firewalls, switches and other networking technologies
- Cisco Meraki, Cisco, or other business grade vendor solutions
- Wireless, Site Survey, and network heat-mapping
- Disaster Recovery solutions and backup technologies
- Able to work independently and as part of a team
- Must be prepared to travel locally as required
- Must possess technical writing proficiency

Experience
- Minimum 5 years’ experience in Solutions Architecture, Pre-sales Engineering, IT Management, or related experience required
- Previous experience as a Solutions Engineer, Solutions Architect Sales Engineer, IT Manager, IT Director, VP of Technology, Infrastructure Manager, Network Engineer, Systems Engineer, or similar roles.
- 10+ years of IT industry experience
- Experience with a Microsoft Partner organization
- Experience with a managed services organization

**Benefits**
- 20 days of PTO
- 12+ paid holidays
- Flexible Sick Day Policy
- Paid Parental Leave
- Comprehensive Health, Disability, Life, Dental and Vision Plans
- 401(K) discretionary match & retirem

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