Enrollment Services Specialist

3 weeks ago


Alexandria, United States Northern VA Community College Full time

**Title**:Enrollment Services Specialist

**Agency**:Northern VA Community College

**Location**:Alexandria - 510

**FLSA**:Nonexempt

**Hiring Range**:$45,000 - $55,000

**Full Time or Part Time**:Full Time

Additional Detail

**General Description**:
The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Assists student with referrals to other departments as needed.
**Duties and Tasks**:

- Assists the Campus Registrar in tasks to manage enrollment services in ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services.

**Minimum Qualifications**:
**Required KSAs**:

- Ability to work under pressure and meet deadlines.
- Ability to establish goals and priorities and make decisions based on program and institutional policies.
- Knowledge and familiarity with People Soft Student Administration System or other student information system or flexibility and willingness to learn new systems.
- Ability to communicate effectively, orally and in writing.
- Strong customer service skills.
- Ability to interpret and explain academic and administrative policies and procedures.

**Minimum Qualifications**:

- Office training and customer service experience in a high-volume, in-person setting.
- Experience working with a diverse population.
- Experience working in a college office setting or university office setting, preferably an Admissions or Registrar's office.

**Preferred Qualifications**:

- Experience at a community college or university.
- Experience handling domicile decisions and appeals.
- Experience using PeopleSoft student information system and imaging software.
- Fluency in a foreign language commonly spoken in the Northern Virginia area.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. **Equal Opportunity Employer



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