Customer Service Representative/retail

4 weeks ago


San Jose, United States Diamond Cut Inc. Full time

We take pride in delivering exceptional customer service and creating memorable shopping experiences for our valued customers. We are currently seeking a Customer Service Representative (Retail) to join our team and uphold our commitment to service excellence.

As a Customer Service Representative (Retail), you will be the face of our brand, responsible for ensuring every customer receives personalized and friendly assistance. Your goal is to provide a seamless shopping experience from start to finish.
- Greet and assist customers warmly, offering expert advice and product recommendations based on their needs.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Maintain a clean and organized store environment, including restocking and arranging merchandise.
- Stay informed about current promotions, products, and store policies.

**Requirements**:

- High school diploma or equivalent.
- Previous experience in retail or customer service is a plus.
- Strong communication and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Ability to multitask and prioritize tasks effectively.
- Flexibility to work evenings, weekends, and holidays as needed.

If you are passionate about providing outstanding customer service and enjoy working in a dynamic retail environment, we encourage you to apply

**Job Types**: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

**Benefits**:

- Flexible schedule

Shift:

- Day shift

**Education**:

- High school or equivalent (required)

Work Location: In person



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