Program Operations Analyst

2 months ago

Richmond, United States State Corporation Commission Full time

**Program Operations Analyst**

Anticipated Starting Salary Range: $75,000 - $90,000

Starting Salary Commensurate with Qualifications and Experience

The State Corporation Commission’s (SCC) Health Benefit Exchange (HBE) division seeks a Program Operations Analyst interested in a rewarding public service career. This position offers the unique opportunity to join Virginia’s recently transitioned state-based exchange and will join a growing professional team. The Program Operations Analyst will assist the IT Operations Manager with supporting the day-to-day operations of the HBE division. Additional responsibilities will include:

- Managing small projects and interfacing with other state agencies to provide enhancements to the HBE Platform and the organization objectives
- Developing, maintaining, and managing a comprehensive annual operational calendar and projects schedule for the HBE Division
- Tracking events, impacts, and changes in the IT operational schedule to allow for the management and prevention of delays
- Supports process and policy development for all areas of the HBE and maintains repositories of all HBE policies and procedures
- Developing and managing tools to track operational risks, issues, decisions, and action items
- Overseeing the risk management process, including ensuring appropriate mitigation triggers and strategies are defined for all potential risks
- Leading the IT Operations team through regular risk reviews and analysis
- Overseeing the issue management process in JIRA and in the HBE’s internal ticketing system, ensuring that issues are properly categorized, logged, and resolved timely
- Tracking action items and assignments to ensure timely completion
- Collaborating with cross-functional teams to analyze operational processes and workflows for gaps and efficiencies
- Creating and managing work plans for the HBE’s operations including defining, assigning, and tracking essential operational tasks from inception to completion by using standard Microsoft tools
- Collaborating with HBE vendors and internal stakeholders to develop, maintain, and execute project timelines and system enhancements schedules
- Identifying business challenges and opportunities for improvement and solving for them using analysis to make strategic or tactical recommendations
- Participating in User Acceptance Testing (UAT) for HBE platform releases
- Providing IT operational support for requirement analysis gathering, change management activities and HBE platform releases
- Creating presentations, dashboards, and reports for HBE leadership team
- Performing related work as required

The Program Operations Analyst position offers a hybrid work schedule (generally 3 days of telework and 2 days in-office per week) as well as a variety of professional development and training opportunities.

**Preferred Qualifications**
- Considerable professional experience in IT program management environment and/or in an IT software operations environment - Considerable experience and demonstrated expertise managing projects for software enhancements to meet critical timelines
- Experience managing software enhancements projects - Experience working with multiple external vendors and stakeholders to plan for and execute operational activities and software enhancements
- Strong organizational, analytical, and problem-solving skills
- Knowledge of project management methodologies, policies, and procedures
- Excellent verbal and written communication skills and the ability to communicate effectively with HBE vendors, various user groups, and stakeholders
- Ability to multi-task and manage many tasks simultaneously in a fast-paced operational environment to meet deadlines
- Strong attention to detail and the ability to interpret data, information, and technical documents
- Ability to understand operations, processes, and systems and recommend improvements to enhance performance
- Ability to maintain effective working relationships with SCC staff, outside agencies, and HBE vendors and partners
- A bachelor’s degree in business administration/management, information technology, information systems, or a related field
- Project Management Professional (PMP) preferred
- Any experience working in IT for Virginia state government is a plus

**SCC Information**

The SCC offers rewarding, impactful work; flexible telework options and work-life balance; and professional development opportunities. The SCC fosters a high-performing workforce with a commitment to diversity and inclusion, collaboration, and alignment with the SCC’s mission and strategic goals. Core benefits provided to SCC employees include competitive health and life insurance programs, pre-tax spending accounts, leave programs, and paid holidays. Employees participate in a state retirement plan with options for tax-deferred retirement savings including employer matching. The state also funds a short and long-term disability program.

The SCC regulates var

  • Business Analyst-operations

    1 month ago

    Richmond, United States Sentara Healthcare Full time

    **Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!** **Sentara Health Plan is hiring for a **Business Analyst - Operations.** **This is a...

  • Program Analyst Wage

    2 weeks ago

    Richmond, Virginia, United States Construction Jobs Inc Full time

    Title: Program Analyst WageState Role Title: Program Admin Specialist IIHiring Range: $ $49.99Pay Band: 5Agency: VA Dept of TransportationLocation: Hospital BuildingAgency Website: Recruitment Type: General Public - GJob DutiesThe Administrative Services Division is seeking a Program Analyst with knowledge of business administrative practices to provide...

  • Program Analyst Wage

    2 days ago

    Richmond, Virginia, United States Construction Jobs Inc Full time

    Title: Program Analyst WageState Role Title: Program Admin Specialist IIHiring Range: $ $49.99Pay Band: 5Agency: VA Dept of TransportationLocation: Hospital BuildingAgency Website: Recruitment Type: General Public - GJob DutiesThe Administrative Services Division is seeking a Program Analyst with knowledge of business administrative practices to provide...

  • Program Analyst Wage

    2 weeks ago

    Richmond, United States VA Dept of Transportation Full time

    **Title**: Program Analyst Wage **State Role Title**: Program Admin Specialist II **Hiring Range**: $30.76 - $49.99 **Pay Band**: 5 **Agency**: VA Dept of Transportation **Location**:Hospital Building **Recruitment Type**: General Public - G **Job Duties** - Waiver requests, field support requests; and monitoring SWAM compliance - Research, collect...

  • Program Analyst

    1 month ago

    Richmond, United States TekStream Solutions Full time

    Seeking a Program Analyst for a new Army contract at Fort Belvoir. Unlimited vacation + competitive benefits (6% 401k match immediately vested, etc.) Location: Fort Belvoir, VA Clearance: Active Secret or higher Responsible for cost/schedule/performance, resource management, and program reporting. Develop strategic-level plans and objectives in keeping with...

  • Senior Program Analyst

    1 month ago

    Richmond, United States D&G Support Services Full time

    Senior Program Analyst Job ID# 40941 Job Description Summary: The Senior Program Analyst is a member of a dynamic and multi-functional team within DLA- ARTET that provides logistics, program management and acquisition support to the Weapon Systems Sustainment Program ( WSS). This role is restricted to U.S. person(s) (ie., U.S. citizens, permanent residents...

  • Senior Program Analyst

    1 month ago

    Richmond, United States Credence company Full time

    Overview: Credence Management Solutions, LLC (Credence) is seeking a Senior Program Analyst in support of Army INSCOM G8 program at Fort Belvoir, VA. These positions involve providing management and technical support in the areas of Resource Planning, Resource Programming, Resource Budgeting, Resource Execution (PPBE), Congressional Authorizations and...

  • Program Analyst Wage

    2 days ago

    Richmond, United States Commonwealth of Virginia Full time

    Job Duties The Administrative Services Division is seeking a Program Analyst with knowledge of business administrative practices to provide administrative support in the areas of the Agency’s SWaM (Small, Women, and Minority Business) Program. The selected candidate’s duties include a variety of tasks assisting with all aspects of the SWaM program,...

  • Lead Program Analyst

    1 week ago

    Richmond, United States Defense Logistics Agency Full time

    Summary See below for important information regarding this job. Responsibilities Ensures that DLA Installation Management Property and Real Estate Division’s (DM-IP) Audit, Risk Management, and Internal Controls strategic plan, mission, vision, and values are communicated to the team; and integrated into the teams' strategies, goals, objectives, work...

  • IT Program Analyst I

    1 week ago

    Richmond, United States General Services Corp. Full time

    Job DescriptionJob DescriptionDescription:This is an onsite position located in Richmond, VA. IT – Program Analyst IGreat Service Consistently…. Become part of our team of property management professionals dedicated to the cultivation of first-class excellence and quality!As a team, we come together collaboratively, achieving incredible results for our...

  • Sr. Operations Manager/Analyst

    2 weeks ago

    Richmond, United States Amentum Full time

    This position is not currently funded and is contingent upon the award of a new contract to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Summer 2024. The Senior Operations Manager/Analysts will be responsible for analyzing data and information to help the U.S. Army make decisions. They...

  • Sr. Operations Manager/Analyst

    2 days ago

    Richmond, United States Amentum Full time

    This position is not currently funded and is contingent upon the award of a new contract to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Summer 2024. The Senior Operations Manager/Analysts will be responsible for analyzing data and information to help the U.S. Army make decisions. They...

  • Senior Program Support Analyst

    3 weeks ago

    Richmond, United States D&G Support Services, LLC Full time

    The Senior Program Support Analyst is a member of a dynamic and multi-functional team within DLA- ARTET that provides program support to the logistics Technology Resource Group. *This role is restricted to U.S. person(s) (ie., U.S. citizens, permanent residents and other protected individuals under the immigration and Naturalization Act, 8 U.S.C....

  • Sr. Operations Manager/Analyst

    7 days ago

    Richmond, United States Amentum Full time

    This position is not currently funded and is contingent upon the award of a new contract to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Fall/Winter 2024. The Senior Operations Manager/Analysts will be responsible for analyzing data and information to help the Army make decisions. They...

  • Sr. Operations Manager/Analyst

    2 days ago

    Richmond, United States Amentum Full time

    This position is not currently funded and is contingent upon the award of a new contract to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Fall/Winter 2024. The Senior Operations Manager/Analysts will be responsible for analyzing data and information to help the Army make decisions. They...

  • Sr. Operations Manager/Analyst

    2 weeks ago

    Richmond, United States Amentum Full time

    This position is not currently funded and is contingent upon the award of a new contract to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Summer 2024. The Senior Operations Manager/Analysts will be responsible for analyzing data and information to help the Army make decisions. They will...

  • Financial Data Analyst

    2 weeks ago

    Richmond, United States Acord (association For Cooperative Operations Research And Development) Full time

    Join a member-driven leader in a fast-paced, challenging and collaborative environment with the shared mission of supporting America’s network of rural electric cooperatives. Since its formation in 1969, National Rural Utilities Cooperative Finance Corporation, or CFC, located in Dulles, Virginia, has provided capital and industry-leading financial...

  • Senior Program Management Analyst

    2 weeks ago

    Richmond, United States MSC Management Services, LLC Full time

    Summit Federal Services, LLC (SFS) with headquarters in Oakland, Maryland, is a fast growing woman owned Small Business and HUBZone company with an outstanding record of performance providing more effective and efficient acquisition, business process, training, IT, administrative and security services to multiple federal agencies. SFS is looking for an Sr...

  • Sr. Operations Manager/Analyst

    1 week ago

    RICHMOND, United States Amentum Full time

    This position is not currently funded and is contingent upon the award of a new contract to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Summer 2024. The Senior Operations Manager/Analysts will be responsible for analyzing data and information to help the U.S. Army make decisions. They will...

  • Sr. Operations Manager/Analyst

    3 days ago

    RICHMOND, United States Amentum Full time

    This position is not currently funded and is contingent upon the award of a new contract to Amentum. At this time, Amentum is seeking candidates to fulfill contingent roles. The expected award timeframe is Summer 2024. The Senior Operations Manager/Analysts will be responsible for analyzing data and information to help the U.S. Army make decisions. They will...