Information Technology Administrator

3 weeks ago

Santa Barbara, United States University of California, Santa Barbara Full time

**Job Title**:Information Technology Administrator

**Job Code**:7308

**Job Open Date**:4/24/24

**Application Review Begins**: 5/8/24

**Department Code (Name)**: ASTD (ASSOCIATED STUDENTS)

**Percentage of Time**:100

**Union Code (Name)**:99

**Employee Class (Appointment Type)**:Staff: Career

**FLSA Status**:Non-Exempt

**Classified Indicator Description (Personnel Program)**: PSS

**Salary Grade**:Grade 21

**Hiring/Budgeted Salary or Hourly Range**: The budgeted salary range that the University reasonably expects to pay for this position is $35.11/hr. - $36.88/hr.

**Work Location**:UNIV-2533

**Working Days and Hours**: M-F 8-5

**Benefits Eligibility**: Full Benefits

**Type of Remote or Hybrid Work Arrangement, if applicable**: Hybrid (Both UC & Non-UC locations)

**Special Instructions**:
**Department Marketing Statement**:
The Associated Students (AS) of the University of California, Santa Barbara is a non-profit organization and a department of the UCSB campus, funded by undergraduate student fees. Through elected student positions and appointments we voice student concerns and express student opinion to the UCSB administration, UC system, our community, and state and local governments. We have dozens of boards, committees, and commissions that are organized and funded through AS to enrich student life and give students services and opportunities not offered by the administration. Our mission is to help students uphold the high academic standards and give them leadership, employment, cultural and growth opportunities to serve the campus community.

**Benefits of Belonging**

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC and why You Belong at UC.

**Brief Summary of Job Duties**:
Under the Direction of the Associate Director of Technology & Strategic Communications, the Information Technology Administrator is responsible for the development, installation, configuration, maintenance and system integrity of the Associated Students' servers and hosted services. Recommends technical solutions for specialized technical and communication projects in a complex and eclectic environment. Provides second tier troubleshooting and maintenance of primarily MacOS based desktop systems. May assist in software/hardware training for students and staff.

**Qualifications**:
**Required Qualifications**:

- Bachelor's degree in related area and / or equivalent experience / training
- 1-3 years Experience with Linux based servers and their administration
- 1-3 years Familiarity with content management systems including WordPress.
- 1-3 years Knowledge and experience troubleshooting MacOS, and commonly used software packages.
- 1-3 years Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software.
- 1-3 years Excellent communication skills, teamwork and customer service.
- Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of system performance monitoring and actions that can be taken to improve or correct performance. Basic knowledge of incident response procedures.
- Knowledge relating to the design and development of software. Basic knowledge of secure software development.
- Demonstrated testing and test planning skills.
- Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines.
- Knowledge of data management systems, practices and standards.
- Knowledge and experience of Macintosh operating systems

**Preferred Qualifications**:

- 1-3 years Understanding of and experience troubleshooting client, server and peripheral-related issues and actions that can be taken to improve or correct performance.
- 1-3 years Experience working in virtual/remote work environments.

**Special Conditions of Employment**:

- UCSB Campus Security Authority under Clery Act
- Satisfactory conviction history background check
- UCSB is a Tobacco-Free environment

**Job Functions and Percentages of Time**:

- ** 30% Special IT Projects** - Assists in the planning, development and implementation of IT projects. This includes a complex coordination of hardware, software and network based projects. Assesses advanced project needs and formulates plan to implement appropriate hardware/software solutions. Works as part of a team to assist with installation, configuration, troubleshooting and preventive maintenance procedures on local as well as remote network equipment. Creates and supports accounts using the university’s Google Connect service. Supports maintenance and expansion of on-premises key access sys

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