Visitor Services Aide

3 weeks ago

Manassas, United States City of Manassas, VA Full time

**Position Summary**:
The Parks, Culture and Recreation Division of the Community Development Department is seeking a charismatic, energetic individual to perform duties related to retail sales at Echoes, the Manassas Museum store as well as administrative duties associated with park rentals and reservations.

**_ The starting rate for this position is $20.76 per hour._**_ This is a Part-Time 20-29 hour per week position eligible for annual and sick leave benefits._**

Duties will include areas related to customer service, disseminating information related to the museum and local historical sites in the City of Manassas and surrounding jurisdictions and performing clerical work associated with the operations of the Parks, Culture and Recreation Division. Emphasis will be placed on ensuring staff of the museum and museum store provide visitors with an exceptional visitor experience.

This position is open until filled.

**Essential Job Functions**:
Job responsibilities will include retail sales work and assisting customers with selection of merchandise for purchase; conducting sales transactions to include credit card and cash transactions; working with retail software related to inventory and reporting sales. Incumbent must possess excellent organizational skills. Additional responsibilities include daily deposits, ensuring accurate records related to daily sales and inventory, and working directly with retail store software.

The successful incumbent will maintain displays and shelf inventory, stocking merchandise and assisting with ordering. Responsibilities will also include requests for new and/or replacement items from warehouse, inspection upon receiving a new shipment and ordering status updates. This will include periodic inventory of merchandise.

Must possess excellent communication skills (verbal and written) as this position interacts directly with customers of the museum, community agencies, co-workers, volunteers and park enthusiasts.

Performs other duties as assigned.

**Minimum Required Qualifications**:
High school diploma or GED
One year of experience in customer service, retail sales or related field

An equivalent combination of education, training and experience that provides the required knowledge, skills and abilities may be considered.

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