Technical Writer

4 weeks ago


Sunnyvale, United States Pinnacle Technical Resources Full time

Technical Writer specializing in Digital Asset Management (DAM) Platform, will play a pivotal role in

creating comprehensive documentation that enables our users to effectively utilize our platform's

features, functionalities & APIs. She/he will collaborate closely with cross-functional teams including

product management, engineering to ensure accuracy, clarity, and consistency in all technical

documentation.

**Key Responsibilities**:
**1. Documentation Creation**: Develop clear, concise, and user-friendly documentation including user

guides, API documentation, release notes, and technical specifications for our DAM platform.

**2. Content Maintenance**: Regularly update existing documentation to reflect new features,

enhancements, and changes to the platform, ensuring accuracy and relevance at all times.

**3. Collaboration**: Work closely with product managers, software engineers, UI/UX designers and

ensure alignment on documentation requirements.

**4. Quality Assurance**: Conduct thorough reviews and testing of documentation to ensure accuracy,

completeness, and consistency with the platform's functionality.

**5. User Support**: Assist users in troubleshooting issues by providing clear and concise

documentation, tutorials, and FAQs to address common challenges and inquiries.

**6. Training Materials**: Develop training materials and resources, including online tutorials, video

demos, and knowledge base articles, to facilitate user onboarding and adoption of the DAM platform.

**7. Documentation Standards**: Establish and maintain documentation standards, templates, and style

guides to ensure consistency and uniformity across all documentation.

**Pay Range**: $65/hr - $80/hr

LI-IK1


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