Retail Manager

2 weeks ago

Waltham, United States European Wax CenterEWC Growth Full time

**Job Overview**:
Must have 2 years of management experience in the beauty or retail industry, and a passion for customer service, team building, and creating an exceptional guest experience Our Center Managers drive our business and ensure al EWC Growth Core Values are consistently applied. This is a full-time salaried position with base plus monthly bonuses

**Benefits**:

- We are committed to recognizing performance with an annual base salary range of $52,000 to $58,000 based on experience and location revenue. Our compensation structure includes a base salary complemented by incentives ranging 15% - 20% of salary, to reward those who achieve goals consistently.
- Option for Medical, Dental, Vision insurance.
- Company paid Short Term Disability and Life Insurance
- Paid Time Off and 401K Match.
- Paid Parental Leave.
- Industry Renowned Training.
- Free Uniforms at Hire.
- Wellness Programs.
- Commuter Benefits.
- Discounts on all Retail Products.
- Free Waxing.
- Being part of a Successful Team and Positive Company Culture.

**Responsibilities**:

- Create daily/monthly goals for the center and its associates.
- Mastering the Guest Service Associate role and leading by example.
- Supervise, motivate, discipline, and coach associates in the moment, and as needed.
- Conduct all Strut Team Meetings and prepare activities or resources.
- Celebrate positive associate performance and identify opportunities for improvements.
- Handle all guest issues that arise in a timely manner and be solution oriented.
- Complete weekly associate schedules and manage time off requests.
- Maintain proper inventory levels and submit orders in a timely manner.
- Prepare and cross check payroll reports.
- Interview, hire, and train new associates as needed.
- Takes ownership and accountability for creating a positive work environment that increases productivity and reduces turnover.
- Maintain and uphold EWCG culture within the center.
- Follow all EWCG policies and procedures and always provide an exceptional guest experience.

**Physical Demands**:

- While performing the duties of this job, the associate is regularly required to stand, talk, and hear.
- Ability to lift 25 pounds at a time.

**About the Company**:
European Wax Center is a beauty lifestyle brand that was founded in 2004, and has expanded with more than 850 locations in over 45 states across the U.S. Our vision of Revealing Beautiful Skin takes place while we offer full body waxing services, an exclusive product portfolio, and an exceptional guest experience from the moment you Walk In until you Strut Out.

EWC Growth is one of the largest franchisees in the EWC network with more than 47 locations across 5 different states. Our Mission is to positively impact everyone who walks through our doors. EWC Growth, we’re more than a group of colleagues; we are warm, supportive, and deeply committed to teamwork to achieve a shared goal. Our values are rooted in our respect and appreciation for one another, and we are dedicated to building and encouraging a caring and understanding environment. We also believe we have a shared responsibility to enrich the lives of our associates and the guests that visit us.

**EEO Statement**:
EWC Growth is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. EWC Growth is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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