Customer Care Associate/part Time-nights/weekends

2 months ago

Owings Mills, United States American Pool Enterprises Inc. Full time

**Nights/Weekend Shift: 27.5 hours per week,**:

- **Work Schedule is: 3pm-9pm, Monday, Tuesday, Wednesday, Saturday, Sunday, -- **with a ½ hr break daily

American Pool is seeking local **Seasonal, Part Time**, **Nights & Weekend** Customer Care Associates to join our team in our modern Owings Mills, Maryland Headquarters.
- Are you in or nearby the Owings Mills, Reisterstown, Randallstown area?

**GREAT We would love to meet you**

**Shift**:

- **Nights/Weekend Shift: 27.5 hours per week,**:

- **Work Schedule is: 3pm-9pm, Monday, Tuesday, Wednesday, Saturday, Sunday, **-- with a ½ hr break daily
- **Days off**: Thursday, Friday once schedule commences
- **Must be able to train for 2 weeks during daytime hours, Mon-Fri, No exceptions**:

- This Seasonal position ends September 2nd, 2024

**Required Skills/Must Haves**:

- **Exceptional phone voice, cheerful, professional, empathetic**:

- **Excellent work ethic, punctuality and attendance**:

- **Must have your own daily reliable transportation**:

- **Excellent active listening skills** on the phone
- **Professional telephone etiquette and excellent spelling skills**:

- **Able to quickly write down all caller information accurately with phones numbers, occasional unusual words or names and transcribe that into a messaging system?**:

- **Computer Literacy, comprehension and pick up programs quickly**:

- Ability to stay calm under pressureand not take things personally
- Ability to deal with a wide range of personalities and situations
- Ability to work efficiently and independently
- Must be able to work well with others in a fast paced, high volume Customer Care Department atmosphere

**Primary Duties**:

- Answering incoming telephone calls for 16 lines through a computer based program, then either soft transferring the Customer to the appropriate personnel or entering a message into our messaging system.
- Enter data into Salesforce messaging system with accuracy and in a timely fashion. Must be excellent with spelling unusual names or words and taking down correct names and phone numbers.

**This job is ideal for someone who is**:
Dependable-more reliable than spontaneous, mature, motivated to get to work daily, friendly, cheerful, enthusiastic. Someone that has the ability to pitch in outside of their schedule for staff outages and doesn’t get frazzled easily and adaptable/flexible.

**Education**:High School Diploma, Some College

**Compensation**: $ 16-17

**Compensation**: is a bi-weekly pay cycle via direct deposit or pay card.

**About Us**:
The Owings Mills Headquarters Customer Care team supports 16 offices with respect to being our Customer’s first impression of American Pool. The responsibility of the Customer Care Department is to make the interaction on the phone as pleasant and as smooth as possible for our Customers, helping to generate good will and in turn encourage loyalty and repeat business.

America’s leader in Pool Construction, Maintenance, Repair and Renovation, Lifeguarding and Recreational Facility Management. That may sound like a lofty claim, but after 25 years of quality and excellence in the commercial and residential pool industry, we’ve proven it with every pool we’ve constructed, repaired, serviced, maintained and staffed with lifeguards. We truly are a partner to our clients, offering the complete range of service offerings to the apartments, home owner communities, country club, golf club and swim clubs, private home owners, hotels and motels and federal, state and local governments. As an organization, we have partnerships in place with the Environmental Protection Agency (EPA) and the Maryland Green Registry to show our commitment to reducing our client’s environmental footprint. We are also active investors/buyers in existing commercial swimming pool companies that want to join our growing organization. Contact us for more information. Servicing: Arizona (AZ), California (CA), Connecticut (CT), Delaware (DE), Florida (FL), Georgia (GA), Maryland (MD), Massachusetts (MA), Nevada (NV), New Jersey (NJ), New York (NY), North Carolina (NC), Ohio (OH), Pennsylvania (PA), South Carolina (SC), Tennessee, (TN), Texas (TX), Virginia (VA) and 2 Canada locations: Toronto and Ottawa

**Disclaimer**:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

**Job Types**: Part-time, Temporary, Seasonal

Pay: $16.00 - $17.00 per hour

Expected hours: 27.5 per week

**Benefits**:

- On-the-job training

Experience level:

- 1 year

Shift:

- Evening shift

Weekly day range:

- Every weekend

Work setting:

- Call center
- In-person
- Office

Application Question(s):

- You must hav

  • Front Desk Part-time Associate

    3 days ago

    Owings Mills, United States Guntry Maryland Full time

    Maryland’s premiere Gun Range and Training Facility, GUNTRY, is looking to add an energetic, friendly member to its already incredible team! Strong communication skills, excellent customer service, the ability to multi-task, the ability to solve problems and work with a team are the ideal traits we are looking for! **Job Type**: Part-time Pay: $15.00...

  • DSW Store Associate Part-Time

    5 days ago

    Owings Mills, United States Designer Shoe Warehouse Full time

    General Summary Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the customer’s needs and provide assistance by executing the company’s customer service model, always putting the customer first. Store Associates will perform salesfloor and warehouse functions...

  • Customer Service Associate

    3 days ago

    Owings Mills, United States Worldwide Enterprises Full time

    Job DescriptionJob DescriptionWe are hiring a handful of Customer Service Associates with unparalleled communication skills, to support our essential clients in the telecommunications industry. The primary responsibility of the Customer Service Associate team is to educate consumers on the benefits of telecommunications and wireless solutions while...

  • Costco - Customer Service Associates/Cashier

    2 weeks ago

    Owings Mills, United States Costco Full time

    Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions within. We are looking for individuals who can thrive in a fast paced, demanding environment. As a cahsier/customer service associate you...

  • Part-Time QMA/EMT Weekend Shift

    2 weeks ago

    Pleasant Mills, United States Quality Correctional Care Full time

    About Us: Quality Correctional Care is an Indiana-based company that proudly serves as the medical and mental health provider in 70+ county correctional facilities. Our mission is to provide excellent care to individuals who find themselves incarcerated or detained in local correctional facilities. We pride ourselves on creating a collaborative and...

  • Part - Time Support Lead

    4 weeks ago

    Owings Mills, United States Five Below, Inc. Full time

    Find out if the Support Lead role is right for you! What does the Support Lead do? Under the leadership of the Store Manager/ Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates Support, Customer, Sales, Manager, Associate, Lead, Retail

  • Caregiver/CNA/GNA : WEEKEND SHIFTS ONLY

    4 days ago

    Owings Mills, United States The Lisa Vogel Agency Full time

    Job DescriptionJob DescriptionThe Lisa Vogel Agency provides a team atmosphere where you are hired as a respected and valued Employee of the Agency, not a Contractor. We provide consistent weekly pay via direct deposit every Friday and we take the time to make quality client-caregiver matches to ensure that our caregivers are placed in homes where they...

  • Caregiver/CNA/GNA : WEEKEND SHIFTS ONLY

    5 days ago

    Owings Mills, United States The Lisa Vogel Agency Full time

    The Lisa Vogel Agency provides a team atmosphere where you are hired as a respected and valued Employee of the Agency, not a Contractor. We provide consistent weekly pay via direct deposit every Friday and we take the time to make quality client-caregiver matches to ensure that our caregivers are placed in homes where they are comfortable. This has led...

  • Server Assistant

    2 weeks ago

    Owings Mills, United States The Tillery Full time

    DescriptionThe Tillery Restaurant & LoungeWe are looking to hire someone available Fridays/Saturdays/SundaysCome and join the exciting team at one of Owings Mills venues and a prosperous staple in the community!At The Tillery Restaurant & Lounge, we continue to emphasize and maintain a positive culture surrounding our core values, focused on exceptional...

  • Event Host

    3 days ago

    Owings Mills, United States ReWax and UnWine Full time

    _**Job Summary**:_ Are you an outgoing and energetic individual who loves to create unforgettable experiences for others? Do you thrive in a fast-paced, dynamic environment and enjoy interacting with a groups of people? If so, ReWax and UnWine is looking for a part-time Event Host to join our team at our Owings Mills, MD location! We are the...

  • Server Assistant

    2 weeks ago

    Owings Mills, United States Crescent Services Full time

    The Tillery Restaurant & LoungeWe are looking to hire someone available Fridays/Saturdays/Sundays Come and join the exciting team at one of Owings Mills venues and a prosperous staple in the community! At The Tillery Restaurant & Lounge, we continue to emphasize and maintain a positive culture surrounding our core values, focused on exceptional standards &...

  • Weekend Registered Nurse- Home Health

    1 month ago

    Owings Mills, United States VNA of Maryland Full time

    We are hiring for a full-time Home Health Weekend Registered Nurse. At VNA of Maryland, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home...

  • Part Time Unarmed Vehicle Patrol

    4 weeks ago

    Owings Mills, United States Defender One Security Full time

    Defender One is looking to hire a part time unarmed guard for various Baltimore County locations for a combination vehicle, walking patrol position. The unarmed guard's hours will **start in the afternoon and end in the evening. The exact time will depend on the location.** This unarmed guard position does require a significant amount of walking in...

  • Air Duct Cleaning Technician

    5 days ago

    Owings Mills, United States Larrys Vents Care Full time

    Job Description: This is a full time position in our air duct cleaning and carpet cleaning department that involves being part of a fast-paced, energetic team that values strong relationships with their customers, as well as open communication, and teamwork. **Qualifications**: - _Valid driver's license and a good driving record_ - _Ability to pass a...

  • Full-Time Store Associate

    4 days ago

    Owings Mills, United States Aldi US Full time

    As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 32-40 hours per week Starting...

  • Community Association Manager

    4 days ago

    Owings Mills, United States Tidewater Property Management Full time

    Job Type Full-timeDescriptionAs the Community Association Manager (CAM), you will manage the general business and operations of the common property and services of condominiums, cooperatives, and planned communities through their homeowners' or community associations on behalf of Tidewater. The CAM works with a portfolio of HOAs and Condo Associations out of...

  • Associate Technical Support Engineer

    5 days ago

    Owings Mills, United States CompuGroup Medical Full time

    Create the future of e-health together with us by becoming an Associate Technical Support Engineer At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of...

  • Radiographer - Carroll County

    5 days ago

    Owings Mills, United States ExpressCare Urgent Care Full time

    **Full Time **Radiographer** - Carroll County** ExpressCare Urgent Care Centers is currently seeking flexible and dependable Radiographers with the ability to multi-task in a high paced environment to join our medical team. Our locations are open 7 days a week from 9am-9pm. All full-time employees work 3 shifts per week in their marketed area. Open...

  • RN Home Health Weekend

    5 days ago

    Owings Mills, United States Enhabit Inc Full time

    RN Home Health WeekendOverview Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for...

  • Associate Technical Support Engineer

    2 weeks ago

    Owings Mills, United States CompuGroup Medical Full time

    Create the future of e-health together with us by becoming an Associate Technical Support Engineer At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of...