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Community Association Manager

4 months ago

Owings Mills, United States Tidewater Property Management Full time

Job Type Full-timeDescriptionAs the Community Association Manager (CAM), you will manage the general business and operations of the common property and services of condominiums, cooperatives, and planned communities through their homeowners' or community associations on behalf of Tidewater. The CAM works with a portfolio of HOAs and Condo Associations out of the designated Tidewater Property Management office. The CAM will manage an average portfolio of 10 to 12 properties on behalf of Tidewater Property Management.ESSENTIAL FUNCTIONSManages delinquencies and prepaid dues, monthly assessment charges, payments received, invoices paid, etc. on behalf of the Association/BOD/Tidewater Property Mgmt.Reviews financial statements, prepares budgets and creates monthly management reports on behalf of TidewaterDevelops and maintains Association annual budgetsNegotiates with contractors on behalf of the Association and TidewaterMaintains calendars, contact databases and appointmentsResolves complaints of homeowners on behalf of the Association and TidewaterCommunicates regularly and assists the Board of Directors with the implementation of requestsResponsible for the completion of action items for each community in a timely mannerAdvises and assists the BOD with homeowners and other residents inquiries and requestsOversees the maintenance of property and facilities that the homeowners own and use jointly through the association. These also include, but are not limited to, the following services: Trash removal Maintenance of landscaping Maintenance of parking areas Snow/Ice removal Solicitation restrictions Repairs of all structures on the property (residence or common areas, equipment, etc.) Advises the Board and Homeowners in complying with association and government rules and regulationsMaintains legal documentation for the BOD (Community Association)Manages service vendors and onsite staff, if applicableResponsible for the operation of community pools, golf courses and community centers on behalf of the Association/BODAdvises/Assists the elected Boards of Directors with the resolution of legal issues or disputes that may affect the owners, as well as to review any proposed changes or improvements by homeowners to their propertiesEnforces the Management Agreement and ensures all expectations are being met for each community (i.e. number of meetings, budgets, inspections, charges, etc.)Attends evening and potential weekend meetings, as outlined in each Community's Management AgreementAttends court as needed on behalf of the Community Association/BODManages site inspections as outlined in each community's Management AgreementRequired to be on-call in accordance with the company policy and procedures and/or the Community Association AgreementAll other duties as assigned RequirementsSkills & QualificationsExcellent communications skills, both verbal and written a mustMinimum 5 years of portfolio management experience preferredKnowledgeable with the HOA and Condo Act and/or any other State or Federal legislationExperience with vendor management and construction/maintenance issuesMin of 5 years' experience with creating, adjusting, and interpreting Association budgets and financial statements•Ambitious and motivated to succeedProficiency in Microsoft Office applications (Word, Excel, Outlook, Publisher, PowerPoint)Strong organizational and time management skillsAbility to build, foster and maintain relationships•Customer service-oriented, positive attitudeReliable Transportation and a Current/Valid State Driver's LicenseAbility to learn new softwareCertifications: CMCA® and AMS®. PCAM® designations preferredPHYSICAL EFFORT REQUIREDThis position works under usual office conditionsThe CAM is required to work at a personal computer as well as be on the phone for extended periods of timeMust be able to stand, sit, walk and occasionally climb for possible extended periods of timeThe incumbent must be able to work extended and flexible hours and weekends as neededAbility to lift up to 50 lbs.Ability to detect auditory and/or visual emergency alarmsRequires travel to communities, CAI events and other various sitesBeing outdoors is required - susceptible to heat, cold and seasonal elements, etc. Salary Description Depending on Experience